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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,069 Reviews

1,069 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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April 26, 2023

Easy to make an appointment. Service advisor friendly and efficient. Service completed in a timely manner. More

by lepyzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Knapp
Apr 28, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

April 25, 2023

Service was quick. Aaron was very efficient and stayed on top of any issues and made sure they were taken care of. More

by SUZANNE.HELLYER.SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your kind review!

April 25, 2023

Not truthful, lye to get you to pay out of pocket for truly unnecessary repairs. More

by BSRRY2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Malec
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only a 1-star. If you would like to discuss your experience with me, please feel free to call me anytime! Thank you, Desiree Bower Customer Relations Manager 352-795-7371 ext.1051

April 24, 2023

Had an oil change, tire rotation, rear wiper blade replacement, interior filter change and complementary car wash. Anthony Malec always makes the experience enjoyable. More

by TDMJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

Apr 27, 2023 -

TDMJC responded

Your welcome.

April 24, 2023

Friendly, helpful, my only concern is it took a while for just an oil change (1,5 hr). More

by TROUBLECREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.

April 23, 2023

This is the second Ford vehicle. We have taken to Jenkins, both times accurate and professional service. More

by Hank lewellyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Apr 26, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 22, 2023

Very happy with the service dept. Had warranty work done for an oil leak at the turbo charger. Set me up for an appt and completed the job. More

by PAMCRUZIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to share your experience!

April 22, 2023

Always a pleasure to deal with Anthony Malec. Very pleased with the process of service. More

by TDMJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

April 20, 2023

The only place I will have my car serviced! The best of the best! Awesome job More

by susanharmony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

April 20, 2023

Friendly people, good customer service, timely in and out of shop, as well as driver who dropped me off at home and picked me up to return me to retrieve my vehicle. More

by DBOWHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

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