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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,069 Reviews

1,069 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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May 05, 2023

Service department is top notch. Detailing department is horrible and needs to care about what they are doing. I think my 10 year old grandson could run circles around them in cleani More

by VERA.RANDYMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know about your experience. We do apologize for the glitches in our system that you encountered; we are working hard to improve every day! We appreciate your business and your honest review.

May 04, 2023

Service department is very helpful. Their technicians are competent. Good place to go for warranty and maintenance work. More

by kerryedwards65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D.J. Service department
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

May 04, 2023

Always treated fairly with respect Repairs done in timely fashion Treated like a old friend More

by LSTILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

May 04, 2023

While it took 3 tries to find the problem they stuck with it and figured out the problem. We were on a time restraint and they worked hard to have us up and running when we needed to be on the road. Anthony More

by MMG42761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

May 03, 2023

Service Advisor Anthony Malec was very helpful in not only providing an oil change at a reasonable price, but also in trying to resolve a problem noise with a tensioner or pulley on our new Ford Transit. More

by KAREN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

May 03, 2023

The service was fine. When I got home I received a call from a salesman, ostensibly, to check on my service. Wrong! The salesman told me that his boss had looked at my 21 More

by WNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 4-star rating!

May 03, 2023

Great service and the response time is very great. I have no problems referring other people to this place. More

by ICE17717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

May 03, 2023

Excellent customer service, nice waiting room with coffee, tea, donuts, fresh popcorn. Service done quickly. More

by JANIEDOLL103
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

May 03, 2023

Dropped off after hours in a well lit, easy to find area. I was called when my car was completed. I asked that my keys be locked inside since I would’ve able to pick it up until after hours. He readily agree More

by SUNCATCHER1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

May 02, 2023

I was told an invoice for the service detailing what was done would be sent. It has not been received. More

by FCERWINSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown service advisor
May 03, 2023 -

Jenkins Ford Lincoln of Crystal River responded

If you could please send me your information to my email address, I would gladly get this to you right away! Thank you, Desiree Bower Customer Relations Manager desiree_bower@jenkinscars.com 352-795-7371 ext 1051

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