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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,054 Reviews

1,054 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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May 10, 2023

Good news - the dealership that sold us our car provided my wife with a half price oil change. Bad news - they also talked her into paying $30. to change her air filter! Go here if you choose, but be prep More

by TOMJANWESTON
Recommend Dealer
No
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to share your experience!

May 09, 2023

With the Lincoln concierges pickup / drop-off service, the service was obviously effortless for me. The service department contacted me when they had my vehicle. I received text messages on the status o More

by GLEVINS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

May 09, 2023

I was in a bind wipers not working on my 2023 F150 needed a new motor luckily they had one on stock. Great kob Thank you Kurt More

by WAVEDANCER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

May 09, 2023

Ever since Jenkins took over, I can’t get an oil change done in less than 2.5 hours. I have had an appointment every time. And the price doubled… just go to nick nicholas More

by VARDAMAN.BEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ
May 11, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know about your experience. We do apologize for the glitches in our system that you encountered; we are working hard to improve every day! We appreciate your business. If you would like to further discuss your experience, please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-795-7371 ext. 1051

May 05, 2023

excellent experience, very efficient and easy. will definitely come here every single time for my service More

by SPENCERJWILSON24
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

May 05, 2023

Service department is top notch. Detailing department is horrible and needs to care about what they are doing. I think my 10 year old grandson could run circles around them in cleani More

by VERA.RANDYMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know about your experience. We do apologize for the glitches in our system that you encountered; we are working hard to improve every day! We appreciate your business and your honest review.

May 04, 2023

Service department is very helpful. Their technicians are competent. Good place to go for warranty and maintenance work. More

by kerryedwards65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D.J. Service department
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

May 04, 2023

Always treated fairly with respect Repairs done in timely fashion Treated like a old friend More

by LSTILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

May 04, 2023

While it took 3 tries to find the problem they stuck with it and figured out the problem. We were on a time restraint and they worked hard to have us up and running when we needed to be on the road. Anthony More

by MMG42761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

May 03, 2023

Dropped off after hours in a well lit, easy to find area. I was called when my car was completed. I asked that my keys be locked inside since I would’ve able to pick it up until after hours. He readily agree More

by SUNCATCHER1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

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