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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,069 Reviews

1,069 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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May 24, 2023

They made sure everything was done that needed to be done . Great service and staff More

by HEIDIMARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

May 23, 2023

The service department was spot on their game. They were very knowledgeable and helpful with all of my needs for my service on my vehicle. More

by coleman.betsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

May 22, 2023

The service department did a great job on my service. Everyone was professional and got me taken care of quickly. More

by BGLASSIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
May 23, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

May 20, 2023

Although it was discouraging to have to do a teardown of a 2022 Nautilus transmission with only 6K miles, all in the service dept were attentive, accommodating, and eager to make the experience the best pos More

by RADFISH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that you had to experience this situation with your new vehicle, but I also hope that we have resolved all of your concerns. If not or you have any questions or concerns at all, please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-795-7371 ext. 1051

May 18, 2023

Sure wish I didn’t have to wait 4 hrs. I was told that certain things were done to my car and they were not. At least waiting room was nice. More

by cochranwnt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Very courteous and accommodating. Vehicle was done and returned earlier than promised. Drive great and almost everything was completed. More

by GISCHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

May 16, 2023

He helped to solve the problem by giving me a sheet from an iPhone site describing different capabilities of different USB-C cables. Unfortunately the paper didn't say anything about some vehicles being VER More

by GENKIJAPCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony not listed.
May 17, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know about your experience. We do apologize for the glitches in our team and system that you encountered; we are working hard to improve every day! We do appreciate your business and your honest review.

May 15, 2023

As always Aaron Houser went above and beyond. I am very pleased with the courteous and very professional service I received. They took care of everything! Thank you for the great service! More

by mdoverla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

May 14, 2023

Very courteous and knowledgeable. Answered my questions and resolved issues. An asset to the dealership More

by PAM9471OCALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Houser
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

May 12, 2023

My visit for service was quicker than the time quoted, Have always had good service here. More

by oldtime79
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to share your experience and your 5-star rating!

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