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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,069 Reviews

1,069 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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June 16, 2023

Aaron is awsome to deal with. Customer focused while balancing business need Great job sir! More

by messenbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

June 15, 2023

Job was done on time, was contacted to inform me of what repairs were done. Will use service dept again when needed. More

by DENNLORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

June 13, 2023

They were efficient and time is money. This survey is a pain in the xxx More

by Jdftl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

June 13, 2023

The level of professionalism from Aaron was great he keep me informed and got the truck out in a great timeframe. More

by TREESER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

Jun 16, 2023 -

TREESER1969 responded

I’ll see you on Monday

June 13, 2023

I was told one thing. Different story on invoice. 1+1 did not =2 . In the phone he said adjusted. Invoice said no adjustments were able to be done! More

by THKSKEENE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Anthony Malec
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Everything was perfect. Anthony was a joy. Very helpful. Will definitely come back to service my car. Thank you More

by KMD_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

June 09, 2023

friendly, very professional, courteous, made my first experenice to your dealership very positive and took the time to assist me with the Ford Pass More

by Samchristinejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

June 09, 2023

I appreciate them getting us in for service quickly. However it was 2 1/2 hrs instead of 1 1/2 like they said. More

by jimsuthard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review. We are working hard to improve everyday.

June 09, 2023

Everyone I came in contact with was professional and knowlegable ,they did what they said and I would definitely keep dealing with them,especially ashley. More

by Dave
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your kind review!

June 09, 2023

Service department makes this dealership. Mike was the service writer that took care of me and did a great job. Out 45 minutes faster than expected. More

by instymp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate your 5-star rating!

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