Jenkins Ford Lincoln of Crystal River - Service Center

I was disappointed that the works coupon was not automatically applied towards my service. I forgot coupon at home and forgot to bring it up at checkin/out. automatically applied towards my service. I forgot coupon at home and forgot to bring it up at checkin/out. More

Best service and customer service around. Always a pleasure. Never disappointed with anything. 5 stars Always a pleasure. Never disappointed with anything. 5 stars More

The Service Writer told to expect a 1. 5-2 hour wait. About an hour later he came into the Waiting Room and said everything was ready to go. This is great customer service when you set ex 5-2 hour wait. About an hour later he came into the Waiting Room and said everything was ready to go. This is great customer service when you set expectations and then exceed them. The waiting room was clean and comfortable. I was allowed to bring my little Jack Russell in, and she was the hit of the dealership. Everyone came over to say hello-she had a great time. All in all, this was a great experience. More

Great job Eric was awesome ! Love this dealership and they gave us a ride home ! Love this dealership and they gave us a ride home ! More

Everyone was so pleasant and nice. Very Accommodating. There were 2 people I interacted with who were wonderful, but I don't see them listed here Very Accommodating. There were 2 people I interacted with who were wonderful, but I don't see them listed here More

Aaron did an amazing job taking care of my car. He ensured it was picked up and the part replaced quickly he is an asset to Jenkins Ford He ensured it was picked up and the part replaced quickly he is an asset to Jenkins Ford More

Took care of my problem quickly and was informed of progress very professional and courteous progress very professional and courteous More

Was never told when my car might be ready. When I called to ask, the service guy copped an attitude about how he told me already. He didn't, but even he did he should just tell me again. When I called to ask, the service guy copped an attitude about how he told me already. He didn't, but even he did he should just tell me again. Also, when I paid, I was not told about the credit card fee. I thought that was extremely dishonest. I had my checkbook in my hand and could and would have paid the bill with that had I known. Overall, really dissatisfied with the people I dealt with. As far as I know so far, the car is working ok. More

Elizabeth veal was a big help in getting me into my new car. She did all the work and about all i had to do was sign and pay! A great help!! car. She did all the work and about all i had to do was sign and pay! A great help!! More

Took vehicle in for service for a squeak in the right front wheel. Service department check vehicle determined issue according to them was a dry seal. They greased it squeak went away briefly returned up front wheel. Service department check vehicle determined issue according to them was a dry seal. They greased it squeak went away briefly returned upon me picking vehicle up and driving home advised dealership and waiting for service department to call me back. More