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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,061 Reviews

1,061 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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November 03, 2021

They got it right! Outstanding service and attention to detail. I will return . Thank you More

by STACKSBUILT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your continued business and your 4-star rating!

November 03, 2021

Anthony was very helpful and considerate. Every time I go to get my truck serviced I am treated like family More

by flakeysgirl4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

November 02, 2021

Everythis was done in a very professional manner! Mike is and as always an outstanding service tech. So was Anthony. Brett id s fabulous service manager! More

by SFOUNTAIN888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Mike & Anthony
Nov 12, 2021 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

November 02, 2021

Always a great experience when I come to have my ford service. Friendly people and quick service More

by JJLL72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your kind review and your 5-stars!

October 27, 2021

Anthony was very helpful with my service experience. He gave all information about my maintenance schedule. More

by JWOOD2189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in service, Spencer in Sales
October 27, 2021

Amazing service. Explained everything in detail. We will be back!! Thank you for peace of mind!! More

by Staceydixon110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
October 20, 2021

My service was done in a timely manner and staff were friendly and helpful Jenkins is remodeling the building which is looking good More

by achandler5Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
October 19, 2021

Service advisor Anthony was very through in needs of 2016 F-150. Made recomendations & estimated pricing as he suggested what need to be completed. I received peridic calls from him updating status. More

by JACK71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
October 16, 2021

Respectful, patient and customer centered service. Casey Worlton is an outstanding salesperson. And the coffee and doughnuts aren't bad either. Not satisfied with the Nautilus sound system on my new Lincol More

by MMROSE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Worlton
October 15, 2021

My car window is still not working correctly after three times in the shop. The service manager left me without a rental car for that night and I did not get one until the afternoon the next day which cause More

by menusofcolor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Nov 12, 2021 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 1-star. I also hope that we have resolved this concern of yours. If you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

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