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Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,334 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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2440 US-19

Crystal River, FL

34428

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Showing 1,334 reviews

May 27, 2022

I liked Crystal Ford before Jenkins bought dealership. It seems to me the price for The Works went doubled. Even with a coupon. More

by PESLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service not sales
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate your business and your honest review. Thank you for your 4-star rating!

May 26, 2022

Courteous, straight forward did what was needed offered service centered on original problem. All about economy for the customer More

by BOB_BOUTWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to review your experience!

May 26, 2022

Cj was a great salesman and helped us every step of the way, would go back and buy another vehicle when in need. More

by Rhoadesbrandon63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

May 26, 2022

Ownership changed since I purchased my Lincoln 2 1/2 years ago! The service department is “spot on”! I was to have 4 complete auto details included with my purchase! This sales dealer does not h More

by marijeanwright
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 3-star. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

May 26, 2022

We bring our vehicles here for service because they are very efficient, professional, kind, and very knowledgeable about their products and services. More

by VIVIANCWILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

May 27, 2022 -

VIVIANCWILSON responded

You are very welcome and definitely deserving of the ⭐ ⭐ ⭐ ⭐ ⭐ rating. 👍😁

May 26, 2022

Aaron is always Awesome! !!!!!! I Love the fact that he is trying to help you with your car like its his!!!!!!! More

by NOLES980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

May 27, 2022 -

NOLES980 responded

THANK YOU!!!!!!!

May 26, 2022

My adviser was very professional and recommended service that were needed at the time. I would definitely come back More

by KEN.HOWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Antony was very friendly and efficient. Repair was completed in a timely manner. Very helpful. More

by seedigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

May 25, 2022

Fast service on recall items drop off and was done in 6 hrs great job guys More

by TLAVERTY42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

May 24, 2022

I don't understand that when you have a 10:30 appointment time for an oil change my truck sat out in the back for over an hour and 30 minutes before it was brought in for service. Thew tech who serviced my More

by HJSHOOTIST8
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only a 3-star. If you would like to discuss your experience with me, I would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

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