Jenkins Ford Lincoln of Crystal River

Service Advisor Anthony Malec was very helpful in not only providing an oil change at a reasonable price, but also in trying to resolve a problem noise with a tensioner or pulley on our new Ford Transit. only providing an oil change at a reasonable price, but also in trying to resolve a problem noise with a tensioner or pulley on our new Ford Transit. More

The service was fine. When I got home I received a call from a salesman, ostensibly, to check on my service. Wrong! The salesman told me that his boss had looked at my 21 When I got home I received a call from a salesman, ostensibly, to check on my service. Wrong! The salesman told me that his boss had looked at my 21 Aviator Reserve and wanted to buy it. And, they wanted me to bring it back (25 miles) the next day so that they could properly evaluate it. This salesman and his boss never got a look at me or they never would have pulled this low class crap.The boss and the salesman make dumb and dumber look good. If I can buy another Aviator on line, I am going to do it. More

Great service and the response time is very great. I have no problems referring other people to this place. I have no problems referring other people to this place. More

I was told an invoice for the service detailing what was done would be sent. It has not been received. done would be sent. It has not been received. More

Very courteous and helpful. I found the staff to be professional. I would recommend this place to everyone. I found the staff to be professional. I would recommend this place to everyone. More

I have always had a great experience working with Anthony. He is very knowledgable and effeicient. Very friendly and quick services. Anthony. He is very knowledgable and effeicient. Very friendly and quick services. More

Anthony was great. I would have liked to see more quality control in the shop after the job was completed. They forgot to reinstall my oil cap after filling it with o I would have liked to see more quality control in the shop after the job was completed. They forgot to reinstall my oil cap after filling it with oil. Luckily the PCV system threw an error code before I left. They resolved the issue right away and cleared the error code. I was nervous they hadn't put oil in but the technician rechecked everything and had us out the door and on the road. Thank you. Even with that issue, I'll still go back. Everyone makes mistakes, but they hopped right on it to make it right. More

Always a pleasant experience working with you when my vehicle is in need. DJ went out of his way to help me and Spenser guided me thru the info on extended warranty come November. vehicle is in need. DJ went out of his way to help me and Spenser guided me thru the info on extended warranty come November. More

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Worked on a good deal we worked out a good deal, but it took some time to do, the gentleman I work with mostly seemed a little pushy and irritated when I come back and wouldn’t agree to his deal, there wer took some time to do, the gentleman I work with mostly seemed a little pushy and irritated when I come back and wouldn’t agree to his deal, there were some scratches that should’ve been fixed, but they said that the deal was too far gone to for them to fix it, also, we were supposed to get a Jenkins package that they never actually gave to us but overall the experience was a three out of five we did walk out of there feeling that we got a decent deal More