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Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,346 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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2440 US-19

Crystal River, FL

34428

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Showing 1,346 reviews

September 30, 2021

You were not able to solve problem re back up camera on a new vehicle, rep advised problem was with Ford in Detroit as Jenkins just took over dealership. Probably try Flammer in Spring Hill as distance from More

by spasek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Houser
Nov 12, 2021 -

Jenkins Ford Lincoln of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

September 30, 2021

They always treat me right every time I go there!!!!!!!Thank You very much Anthony!!!!!!! More

by NOLES980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
September 30, 2021

I bought a new lincoln mkz from Crystal Lincoln in July 2020 and someone tinted over the solar tint at the dealership. Since then Jenkins bought the dealership and now the tint is bubbling and they refuse More

by jbetts46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Eining
Oct 13, 2021 -

Jenkins Ford Lincoln of Crystal River responded

Customer satisfaction is extremely important to Jenkins. We would like to address your concerns regarding the window tint. Please respond privately with your contact information.

Oct 13, 2021 -

jbetts46 responded

Jbetts46@tampabay.rr.com

Oct 21, 2021 -

jbetts46 responded

Obviously the above statement from this dealer is bulls###t. Its now the 21st of October and still no responce. Send me email address and ill forward pics of rear window.

September 30, 2021

Service writers and mechanics were terrific. Service appointment was on time and I was in and out in a timely fashion. More

by CLIFTON614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who in service assisted me, Eric Eining
October 10, 2017

very pleased I stopped in and was greeted by Larry. Very polite and not a pushy sales person. He listened to what I wanted and only showed me what I asked for. The More

by Brenda H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Bill and Carl
February 15, 2011

This is the first time I do business with this dealership. Nikkie, the sale persone is very knowlegeable. Shw knows the car she sale. She is very friendly and give me all the time to ask question More

by New Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikkie
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