Back

Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,346 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
Contact Dealership

2440 US-19

Crystal River, FL

34428

Directions

By Type

Showing 1,346 reviews

October 01, 2021

It was a pleasure to be greeted by name in the service department. I had not been there for the last six months. More

by MAS10804
Recommend Dealer
Yes
Employees Worked With
Mike Miller
October 01, 2021

I experienced dishonest communication resulting in unexpected fees charged to me, basically a bate and switch in terms offered by the service department. Was also told to me that service hourly rates More

by CPEARL1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The department as a whole
Oct 13, 2021 -

Jenkins Ford Lincoln of Crystal River responded

Your feedback and experience are important to us. Please respond privately with a good contact number/email, where we can contact you to address the sub-par experience you have had.

October 01, 2021

Completed oil change. They didn't wash the car as expected with Black Label service. More

by delvecch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah
October 01, 2021

Very Helpful; MKT is a great Car; Great 4 extra space and hauling Family & Friend More

by JN.NOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Eining
October 01, 2021

Mike, you’re a wonderful Service Advisor, you see to everything my Lincoln needs, thanks More

by KATHIVALENTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
September 30, 2021

vehicle was dropped off 1 week before "I" called to see progress .. once I left message .. than received call back ( check your call log) vehicle has been back twice now for same issues .. neither tim More

by larry.jaskowiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Eining
Oct 13, 2021 -

Jenkins Ford Lincoln of Crystal River responded

We are sorry to hear that your recent experience was not worthy of all five-stars. We value you as a customer and want to ensure we are doing everything we can to exceed your expectations. Please respond privately with the best time and number/email.

Oct 13, 2021 -

larry.jaskowiak responded

took vehicle to another Ford dealership.. 2 days got vehicle back .. issue resolved

September 30, 2021

Very friendly and helpful. Got what I needed done. All preventative measures. Bought the truck there and will bring it back all the time for service More

by WISSELUCILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Eining
September 30, 2021

The service went fine. I was not happy though that my The service went fine. I was not happy though that my points we're not used as Anthony had said he was going to use them. Would have saved me well o More

by KEVIN.ASDAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
September 30, 2021

Excellent service. Knowledgeable and professional. He took the time to go over all of the car features. More

by debbie8624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eining
September 30, 2021

Excellent customer service fit me into an already full schedule when I needed service to leave town for emergency thank you so much More

by LAURIERASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department Anthony
...
134