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Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,333 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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2440 US-19

Crystal River, FL

34428

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Showing 1,333 reviews

January 24, 2022

Every one at Jenkins has been great to me. Casey is very nice and knowledgeable. More

by MALUCA27
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate your 5-star rating!

January 24, 2022

Everyone at the dealership was a pleasure to deal with. Your requirement that I write 15 words about it is a real pain. More

by STEVES16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We truly appreciate your honest feedback. We are working on getting that requirement fixed. Thank you for your understanding and your 5-star rating!

January 23, 2022

took way to long did not clean the car after having it for over 4 weeks More

by hermant1942
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 3-stars. If you would like to discuss this or have any other questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

January 20, 2022

Not a good experience as there were several things that were wrong & we found the errors but we felt like they were not honest about things & we approached them about it! They made the deal happen for us More

by KPETERS8943
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Stanley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We pride ourselves on excellent customer service and I intend to use this online review as a coaching opportunity for our team. If you would like to discuss any of your questions or concerns, please contact me at 352-564-8668 ext. 5252. Thank you, Desiree Bower Customer Relations Manager

January 20, 2022

Very respectful and helpful in taking care of my problems. Explained to me every aspect of what was being performed. More

by MARTY925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to review your experience and your 5-star rating!

January 20, 2022

The staff was Friendly, helpful with great customer service! Highly recommend! Thanks for helping us! More

by CRIHNEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

January 19, 2022

Great people to work with and I’ll be willing to let people know about the great experience More

by mathewleedileo1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

January 19, 2022

It is always a good experience at this dealership for service. The service team is always friendly, and Mike Miller is usually within a few minutes of guestimating when the work on your vehicle will be d More

by MARK.MULLEN73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

January 18, 2022

The telephone and in person contact was professional and efficient with everyone I came in contact with. Albert the mechanic was helpful in explaining the delay in service. I am in the process of switching More

by BILLME66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert (mechanic)
Jan 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

January 18, 2022

Very empathetic concerning the stress of new car shopping. Everyone there was very friendly. Thank you. More

by BBENNETT0244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Bidlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. Thank you for your 5-star rating!

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