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Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,334 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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2440 US-19

Crystal River, FL

34428

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Showing 1,334 reviews

February 28, 2022

Real good service dept. A bit pricey but nice cleen work. could use spme work on online appt. setting Respectly, Jim Gaskill More

by JGASKILL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.

February 28, 2022

Service department was attentive and completed the work in a timely and professional manner. Will definitely come back again! More

by rchisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

February 28, 2022

Very accommodating. Squeezed me in when I was having vehicle issues . Anthony was knowledgeable and friendly. More

by JASON.HAASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate your 5-star rating!

February 27, 2022

Anthony over in the service dept is Excellent. Took my vehicle in and had some "custom" work performed without any complications. Jenkins Ford corrected and repaired issues to my truck that anothe More

by PBALLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

February 26, 2022

I thought I had a "tire pressure issue so I made an appointment to see what was going on..Arron (service tech) took control to address the issue..Nothing was found, however, the he sure wanted to make More

by jisaacs5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

February 25, 2022

Brought my Caddy in for a "buy my car offer" I received in the mail. Their offer on the flyer initially had listed last years Kelly Blue Book numbers (extremely low). I showed him this years numbers which More

by SCOTTDEMASTER1956
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Fennelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 3-stars. If you would like to discuss your experience with me, please feel free to call me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

February 25, 2022

I like this dealership because of their proximity, and they seem genuinely concerned with their customers satisfaction. Unfortunately, they are understaffed, and service is inordinately slow. My oil chang More

by ewagner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Hello, Thank you for your honest feedback. We do apologize for the lengthy wait times. We are in the process of hiring more technicians though. But we are pushing to lower these times for sure! We appreciate you sticking with us in these trying times. If you would like to discuss this or any other concerns you may have. Please feel free to call me anytime at the dealership! Thank you, Desiree Bower 352-564-8668 ext. 5252

February 24, 2022

This dealership went above and beyond to make sure everything was perfect. Andrea and Ron were fantastic. Bruce was wicked awesome and got the deal done. Dave was very knowledgable and got us a great More

by viscontegeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Azevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Yonker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

February 24, 2022

Took my F350 Diesel in for service, oil change, fuel filters, and tire rotation. Check engine light still on when I picked up, never diagnosed problem. Come to find out there are chewed wires leading to More

by FIONARIOUX68
Recommend Dealer
No
Employees Worked With
Mike Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I will speak with the Service Manager Brent Moore about this situation and we will certainly use this as a coaching opportunity for our associates. And thank you for making me aware of this situation! I would like to hear more about this situation or any other concerns you may have. Please contact me anytime at the dealership. Desiree Bower Customer Relations Manager 352-564-8668 ext. 5252

February 24, 2022

All the Service staff was professional and courteous. Our service was completed in a timely manner and within the cost estimated. More

by MATKINSON0920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

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