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Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,334 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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2440 US-19

Crystal River, FL

34428

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Showing 1,334 reviews

April 28, 2022

Truck was serviced, detailed. They found the noise that was annoying and fixed it. Aaron told me I needed a software download. They took care of it. Very pleased with service de More

by Ladybud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 28, 2022

When I called for an appointment I spoke to mr. Hauser he was very kind I explain to him I had an emergency situation to go out of town and needed my car service he was so nice to work me in and ge More

by RUCELLNESMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

April 28, 2022

Was treated good from start to finish. From sales to management to service all good. More

by sonofwats2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Azevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Bidlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

sonofwats2000 responded

What do you want me write, they did good.

Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

April 28, 2022

All the personnel were extremely friendly and attentive. They checked on waiting customers often, explained what was going on and just visited with them. Service department was particularly excellent. More

by dougsonerholm
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Moore
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

April 28, 2022

anthony was very helpful and polite , he was very informative and kept me appraised of the service requred on my vehicle , i felt very comfortable dealing with him , he came across as very trustworth More

by JOHNLNAHAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

April 28, 2022

The service department is very helpful, always accommodating. I’ve been having my cars serviced there for a long time. More

by CM09845
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

April 26, 2022

The service department went above and beyond all of my expectations. I had a tire emergency. I had never been in the dealership before as I live on Florida’s east coast. They fixed the tire within one hou More

by Bjohn442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

April 26, 2022

I had an appointment and was told that it would take between one hour to one hour and half for my service I waited it ended up over 2 hours before I got my car I think that is a little too long to wait More

by RONCIOLEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who my service rep was
Apr 27, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We do apologize for the wait time! I would like to discuss your experience and I also would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

April 25, 2022

I paid 25$ for the added car wash and was very unimpressed had to go home and rewash More

by KBMAN22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only a 1-star. If you would like to discuss your experience with me, I would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

April 23, 2022

Everyone was courteous and friendly . This is the 3rd truck I bought in last 2 years. Will come back when I need another. More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Azevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your continued business and your 5-star rating!

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