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Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,334 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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2440 US-19

Crystal River, FL

34428

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Showing 1,334 reviews

May 10, 2022

Mike is a great guy who took care of my truck in fast and timely manner More

by LARRYP1450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

May 09, 2022

Made an appointment 10 days in advance, 1st one in. Took nearly 2 hours for an oil change. Dealership has changed owners since I bought the car, my free oil changes no longer exist .But deal ! More

by lepyzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review. If you have any questions or concerns you would like to speak with me about your visit, I would love to chat. Please feel free to call me at the dealership anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext. 5252

May 09, 2022

Anthony is the best service representative I know! ! He takes his time to explain everything about my explorer!! As well as works with my schedule!!! More

by LISA.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that Anthony gave you a five-star experience! We appreciate your business!

May 09, 2022

Excellent service. Everyone was friendly and helpful. I will return when necessary for more maintenance. More

by DARTBAT28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

May 09, 2022

This dealership sold me a used vehicle but from 2020 with only 8k miles when the car arrived to my house in the first day I noticed a puncture on the side wall of one of my tires and other little defects so More

by rolandoborges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Azevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only a 1-star. If you would like to discuss your experience with me, I would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

May 09, 2022

Great service writer and service Good dealership Was greeted right away. Kept me updated on on More

by instymp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

May 07, 2022

They worked with me on my downpayment. They also gave me a temp tag for my car, till I delivered my other car to the buyer. More

by cynthias-salon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Azevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

May 06, 2022

The experience was amazing and helpful. The gentleman who helped me went beyond helpful …great More

by jadams373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

May 06, 2022

My truck was bought in for 10 problem which the service center took care of at warranty but I believe they overcharge me for additional sunshade that I wanted on my windshield and also they never addressed More

by rey161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Demi Wightman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to discuss your concerns, please contact me at 352-564-8668 ext. 5252. Thank you, Desiree Bower Customer Relations Manager

May 06, 2022

Staff is very personable and professional. Facility is clean. Wait area is stocked with water, coffee and a TV for entertsinment. More

by MEMERETEEBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 4-star rating!

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