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Jenkins Chevrolet of Venice

Venice, FL

2.3
32 Reviews
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2324 S Tamiami Trail

Venice, FL

34293

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Showing 32 reviews

May 24, 2021

If possible I would give Jenkins (formerly Bill Buck) Chevrolet 10 stars. We have always had exceptional Sales, Finance and maintenance with everyone here. Our most recent experience was with Bernie Eric More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Neely manager and Nick in finance
May 26, 2021 -

Jenkins Chevrolet of Venice responded

Thank you so much for the great review! We truly appreciate your business and we are glad that our team provided you with excellent service!

March 19, 2021

Scammed my 89 year old father with alzheimers into buying a car he could not afford. This "man" should.be ashamed of himself. Disgusting individual. More

by andrew.rose46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

What kind of a dealership knowingly sells a car to an 89 year old man with dementia and no possible way of paying? Jenkins Chevrolet!!! More

by andrew.rose46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heilbron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Ingram
Apr 13, 2021 -

Jenkins Chevrolet of Venice responded

I apologize for the experience you had. Please contact me a 941-493-5000. Thank you Annmarie Murillo Customer Relations Manager

March 11, 2021

Apparently the pandemic is over. A few plexi glass in front of the workers but when I went into the waiting room there were 7 people unmasked, no social distance and many out in the lobby in the way of More

by Volt55
Recommend Dealer
No
Employees Worked With
none of those
Apr 13, 2021 -

Jenkins Chevrolet of Venice responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Thank You Annmarie Murillo Customer Relations Manager

March 01, 2021

Worst dealership to work with! Didn’t follow through with their word, then was harassed and threatened by the manager. Thankfully all is recorded and in voicemails. He kept referring to me as “little girl” a More

by 1233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken westenberg
February 16, 2021

the best sales manger i ever dealt with very nice guy the best sales manger i ever dealt with very nice guy treats me like family every time i see him . thanks again for great service . More

by Chevyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Jenkins Chevrolet of Venice responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your five-star review!

February 07, 2021

My parents just bought a new 2021 blazer and they got a very low amount for their trade in. Then their brand new Blazer with 17 Miles on it needed a new transmission! They brought it back on a Sunday and w More

by Tpreiser1181
Price
Recommend Dealer
No
Employees Worked With
Johnny Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Jenkins Chevrolet of Venice responded

We’re sorry to hear you did not have a great experience. Please give us a call at 941-493-5000 so we can discuss how we could have made your experience exceptional. It is our goal that all of our customers leave our dealership happy. Thank you, Annmarie Murillo Customer Relations Manager

Mar 02, 2021 -

Tpreiser1181 responded

I spoke to both of your sales managers and they both didn’t have a thing to say so based on this Jenkins Chevrolet doesn’t care if someone does not leave happy. They took advantage of my parents so I will not be buying my next car and truck from them. I had a much better experience when it was Bill Buck Chevrolet. A $999 dealer fee and $2,800 extra for add ons is ridiculous besides the terrible trade in price and they were not going to give them a loaner car when their brand new car needed a new transmission two days after they bought it even though you indicate 24/7 loaner vehicle as part of that $2,800 extra. I had to yell at the them to give my parents a car!

January 25, 2021

Bait and switch would be nice compared to this dealership. If you want a good experience from a dealer that values your business and more importantly your time, AVOID JENKINS AT ALL COST. They a More

by bassoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Jan 25, 2021 -

Jenkins Chevrolet of Venice responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 941-493-5000 Thank You Kindly, Annmarie Murillo Customer Relations Manager

Jan 25, 2021 -

bassoa responded

I'm sorry but canned responses are not what I would call a concerned dealer. This place is just unreal. You know who I am, call me if you are concerned.

Mar 02, 2021 -

Jenkins Chevrolet of Venice responded

I apologize for the experience you had. I would like the opportunity to resolve your concerns. I have tried to reach out to you with the number we have on file. Please contact me a 941-493-5000. Thank you Annmarie Murillo Customer Relations Manager

December 06, 2020

Had a great buying experience with my salesman jake and the finance manager anthony. Had the car ready to go and i was in and out of the dealership in 45 minutes . best buying experience ever. More

by jeffcrocker23
Recommend Dealer
Yes
Employees Worked With
Jacob Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Jenkins Chevrolet of Venice responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 05, 2020

They do not service the insurance products they sell Jenkins Chevrolet sold me a GAP insurance policy and a Car Care Service Plan when I purchased my new Equinox in April 2020. The car was totaled on Ma More

by C Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Heilbron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.