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Jenkins Chevrolet of Homosassa - Service Center

Homosassa, FL

4.4
654 Reviews

654 Reviews of Jenkins Chevrolet of Homosassa - Service Center

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February 18, 2022

I would definitely recommend this service department to anyone. From the time that I first spoke to Brianna on the phone until the time I left, the experience was great More

by SSTEPHENS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review!

February 17, 2022

Very professional and courteous. They diagnosed my pickup problems and fixed it in a timely manner. More

by EDDIETIGHTLINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your high rating! We appreciate your business and your review!

February 16, 2022

Just an oil change and tire rotation but overall a good experience. The service rep was very friendly and kept me informed of the progress. Took an hour and a half. Just enough time to read a few chapters More

by Mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hopkins
Feb 17, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

February 12, 2022

I have always had a great experience. After every service my car feels brand new again!! Driving it off the lot after my appointment is such a smooth and confident ride no worries. Even though it’s been a More

by Pepper0000769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilson, Jessica Graff, Michael Watkins, Jessica Hopkins
Feb 14, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

February 11, 2022

Very pushy sales people. Service department slacks on total service with oil change and checkup More

by chickenladytwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Watkins
Feb 11, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352-795-1515. Thank you, John Strow Customer Relations Manager

February 11, 2022

All very nice, I just didn’t like that they didn’t have any loaner vehicles and they said about a month for a part to come in More

by OAKEYDOKIE1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Crowe, Jeff Hardin, Matt Wilson, Christian Craven, Taylore Greico, Jessica Graff, Michael Watkins, Jessica Hopkins
Feb 14, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

February 10, 2022

You guys are awesome you're very fast and be very detailed on the work you do God bless you and have a great day More

by MEANJ8KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watkins
Feb 11, 2022 -

Jenkins Chevrolet of Homosassa responded

Customer satisfaction is our goal! We are glad to know that you were provided with the Jenkins difference! Thank you for your business!

February 08, 2022

All the people I was in contact were very professional and friendly. It was my first time using their service but it sure won't be my last. I will recommend them to my friends. PS Mike Watkins was a ple More

by BSUTPHEN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watkins
Feb 11, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your awesome review! We appreciate the opportunity to earn your business!

February 06, 2022

Good, quick on time service. Didn't get get the usual hussle for repairs. All personal contacts were pleasant. Won't minds coming back again More

by JoeKopin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Jenkins Chevrolet of Homosassa responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

February 05, 2022

Not one ounce of customer support from anyone that knew anything about a vehicle. Even rode with the technician and he was even worse. I have spent 36 years in the automotive industry and yet to see such p More

by ee17jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watkins, Jessica Hopkins
Feb 07, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-795-1515. John Strow Customer Relations Manager

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