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Jenkins Chevrolet of Homosassa - Service Center

Homosassa, FL

4.4
654 Reviews

654 Reviews of Jenkins Chevrolet of Homosassa - Service Center

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June 29, 2022

Friendly greeting. Took care of the job. I have no complaints. Treated well. Like the pop corn More

by LYNNMIKEYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

June 28, 2022

Waited for 2 hours and the service technician made the service girl cry because I ask her if my vehicle was about done so she checked and he was rudw More

by 39SYEARWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

June 28, 2022

They try to sell you a bunch of stuff you do not need what a rip off I would never buy a truck there again More

by HEFTYSURF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watkins, Kristie Weeks
Jun 29, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

Jun 29, 2022 -

HEFTYSURF responded

No thanks i sent my wife in there to get the trailer lights checked that hasn't worked since the day we purchased the truck and you guys tried to charge her $155 just to check it out! And I could assure that we had a warranty on that truck I'm looking up the paperwork now so I can post on social media and show everybody it is a total joke how you guys handle business you told her that that's a crystal Chevrolet problem not a Jenkins Chevrolet problem that is ridiculous you bought a lot you should honor everything that they did

June 25, 2022

First of all I was very pleased they got me in so quick to do my service and the GM recall on my air bag of my 2011 Silverado Pickup when i got in my truck to leave the dealership my service air bag light More

by JPARR56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, I apologize, but I am unable to locate any files for you in our database. However, if you have had a negative experience at our dealership we would like the opportunity to speak with you to try and address any of your concerns. At your earliest convenience could you please contact me at 352-563-2277 x 3046? Thank you, John Strow Customer Relations Manager

June 25, 2022

Shaun was a great point of contact in the service department. I felt like wanted us to get the best service we could. More

by MSCOTTMALONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

June 25, 2022

Great staff. I miss the days of car loaners. I drive a Chevy truck that was in service for 4 hours and I had to wait in the customer area until it was done. More

by JULIEPECK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

June 24, 2022

Needed an extra key. They had it delivered the next day, cut it and programmed to my vehicle all within the hour. More

by FASTGIRL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure the names.
Jun 24, 2022 -

Jenkins Chevrolet of Homosassa responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

June 24, 2022

Dropped my truck off because it would start to overheat and has an issue with an engine knock. Had to take off work to go there and show the tech what the truck was doing because they couldn’t and then the More

by MATTSPALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

Jun 24, 2022 -

MATTSPALLA responded

Gave you a call and no answer. My number is (352) 777-5615. Thanks

June 23, 2022

Grate service attentive service will recommend them with all friends and honest with their service More

by CARLOS05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watkins, Kristie Weeks
Jun 23, 2022 -

Jenkins Chevrolet of Homosassa responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review!

June 23, 2022

I was met in the service drive by Kristie Weeks. She entered my service request. I was very impressed by her knowledge, attention to detail and respect for me as a customer. She is an excellent Ser More

by SSAMOCKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service team that changed the oil, rotated the tires, updated the computer and the truck wash., Michael Watkins, Kristie Weeks
Jun 24, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your experience with us. We appreciate your business!

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