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Jenkins Chevrolet of Homosassa - Service Center

Homosassa, FL

4.4
654 Reviews

654 Reviews of Jenkins Chevrolet of Homosassa - Service Center

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July 22, 2022

I was very satisfied with my service. I was met with a friendly face and I felt totally comfortable right from the start. I will be coming back! More

by DANI196886
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

July 20, 2022

Service was polite and efficient, excellent customer service. That’s all the words, sorry I didn’t meet the 15 word minimum! More

by MBT0902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

July 20, 2022

Overall the service visit was very good. I was not pressured into anything I did not request. Shaun advised what might be needed in the future and agreed with what I wanted done at this ti More

by DOJOFOX55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for your patronage. We will commend Shaun for his efforts!

July 20, 2022

very good place for sevice and helpfule with there custemers and very freindly and very clean shop More

by morr_don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Weeks
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 19, 2022

Shaun is awesome. He explained what needed to be done to my husband over the phone More

by mimasevents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

July 18, 2022

My service advisor Shaun is the best. He explains everything when needed. He is always professional and courteous . Thank you More

by mquick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

July 16, 2022

Went in because the computer in the truck said DEF failure. Printout from jenkins cheverolet of homosassa reads "Ran diag on customer concern, found nine seperate codes pertaining to the reductant co More

by MARY.KRIETEMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, I apologize, but I am unable to locate any files for you in our database. However, if you have had a negative experience at our dealership we would like the opportunity to speak with you to try and address any of your concerns. At your earliest convenience could you please contact me at 352-563-2277 x 3046? Thank you, John Strow Customer Relations Manager

July 16, 2022

I waited over 2 hours with an appointment for an oil change and tire rotation. they never even got to the detailing. More

by evelyn0055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Weeks
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

July 15, 2022

They showed me 2 air filters and asked me if I wanted them changed I ask how much and was told like 39.00 for the one and 29.00 for the other so I said ok was not told there was a 90.00 charge to put the More

by MARLAJHOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bjerken
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

July 15, 2022

THEY DID ALL THEY COULD TO PROVIDE QUALITY SERVICE FOR MY TRUCK AND GOT IT FIXED More

by richhoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Weeks
Jul 21, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

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