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Jenkins Chevrolet of Homosassa - Service Center

Homosassa, FL

4.4
654 Reviews

654 Reviews of Jenkins Chevrolet of Homosassa - Service Center

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November 03, 2022

Brought my truck in with a part that could not be gotten anywhere and me the client worked with them folks at the dealership, and they and I patiently waited until the correct part could be located! Instal More

by Subspiderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your great review! We know that you are the reason we are here!

November 03, 2022

The repair would take a few hours, so I was given a ride home and picked up the car when finished. More

by PATMEIER
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for allowing us to maintain your vehicle! We appreciate the five-star review!

November 02, 2022

Excellent service, always, even gave me a free car wash! The best! I would deffinately do service and buy a vehicle from jenkins again! I live in marion county but it would be no problem coming to citrus co More

by DCAJUN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Weeks, Kevin Silva
Nov 02, 2022 -

Jenkins Chevrolet of Homosassa responded

We are delighted to know our team provided you with a five-star experience! Thank you for your business and the positive review!

November 02, 2022

Excellent service from all involved in taking care of our vehicle and us. We were even taken to a restaurant for breakfast while our truck was being serviced and picked back up about an hour later. More

by DEB17HEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

November 02, 2022

We're very happy with our service. From the oil change to the tire rotation to the seat chips, everything was done well! More

by DROBINSON51510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

October 31, 2022

This was my first experience with the service department. Everyone was very friendly ! The service waiting area was clean and comfortable. More

by Mkorelich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The front door receptionist lady was very kind., Kevin Silva
Nov 01, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you for allowing us to maintain your vehicle! We appreciate the five-star review!

October 29, 2022

After making an appointment for a "I owe you" from the dealership, I showed up and was advised they had no one to work on my vehicle. My appointment was at 11am, not one person thought to call and cancel More

by kayla.ogden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

October 28, 2022

i was met when arriving, got me right in, and was kept informed of any problems that needed attention, and oil change was good price even out of warranty because i bought my car there. More

by ggrice2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

October 28, 2022

Truck is broken not bad enough to fix Or waiting for the warranty to run out I’m sure they will help then!! They sure willing to sell you one not ready to back it up!! More

by slinggrocery
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brett
Nov 01, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, I apologize, but I am unable to locate any files for you in our database. However, if you have had a negative experience at our dealership we would like the opportunity to speak with you to try and address any of your concerns. At your earliest convenience could you please contact me at 352-563-2277 x 3046? Thank you, John Strow Customer Relations Manager

October 27, 2022

Oil change took why to long and everybody that was said the same thing, sucked More

by REALVISTALOGCABINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Jones
Oct 31, 2022 -

Jenkins Chevrolet of Homosassa responded

Hello, I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

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