Jenkins Chevrolet of Homosassa - Service Center
Homosassa, FL
654 Reviews of Jenkins Chevrolet of Homosassa - Service Center
I was pleased with the customer service I received from the service department. They remembered me by name the following day when I came to pick my vehicle up, which was quite impressive. I also apprecia the service department. They remembered me by name the following day when I came to pick my vehicle up, which was quite impressive. I also appreciated the free car wash. keep up the good work. More
It would have been helpful if this dealership's service department offered the type of service my car needed over the weekend. I was told it could only be done during the week and that it was recommended t department offered the type of service my car needed over the weekend. I was told it could only be done during the week and that it was recommended that the car be dropped off over night. I live an hour away from this dealership so this would have been very difficult. Since the car was under warranty and purchased from this dealership I was disappointed we were not offered a rental so we could do what they asked and drop off over night during the week. When I did drop the car off in the early morning during the week, I was planning on waiting there. I understood I was likely going to have to wait there likely several hours as I was told they wanted to work on the car when it was cooler. I dropped it off about 8 AM in roughly 30 degree weather. I got the sense that they did not want me to wait there with the vehicle. I was told around 4:30 PM that the car would be finished by 5:30 PM. I still don't understand what took so long. This wasn't a service that was to be completed on the spot. This had been planned for days and for over a week the service department knew this work would need to be completed as they waited on parts. Disappointing. More
Pleasantly surprised all was good time in and out and the work got done picked up the following day work got done picked up the following day More
The service department was wonderful! They were real gentleman and treated me with respect. Also, they cleaned my car my car, and it was beautiful!! a very professional job! Well done!! They were real gentleman and treated me with respect. Also, they cleaned my car my car, and it was beautiful!! a very professional job! Well done!! More
Service department was courteous. I had an appointment for an oil change it took about 2 hours, to me that is a little long for an oil change. I will say that they also washed my truc I had an appointment for an oil change it took about 2 hours, to me that is a little long for an oil change. I will say that they also washed my truck as part of the service. More
Friendly love the environment the manager was amazing and also my advisor they kept me updated on everything that was going on. also my advisor they kept me updated on everything that was going on. More
Had what I thought was a warranty claim on my 2020 colorado. I brought it in to Jenkins. They identified the issue right away .Although they had issues getting the parts it was just a week and truck w colorado. I brought it in to Jenkins. They identified the issue right away .Although they had issues getting the parts it was just a week and truck was all repaired and at “00$ I’m coming back for service! More
Very good! !! They got my car right in as soon as i called and gave me a super nice loaner till my car was ready!!! I highly recommend !!!! !! They got my car right in as soon as i called and gave me a super nice loaner till my car was ready!!! I highly recommend !!!! More