Jenkins Chevrolet of Homosassa

Already wrote a review. Very customer oriented polite. Talked at a level I could underdtand Very customer oriented polite. Talked at a level I could underdtand More

bryan was very helpful with my problems and went out of his way to help. BUT, my 2021 truck is making a roaring noise so, i took it back to dealer and had it drove and was told nothing wrong. Truck is stil his way to help. BUT, my 2021 truck is making a roaring noise so, i took it back to dealer and had it drove and was told nothing wrong. Truck is still making a bad roaring noise with vibration noise that was not there before. More

I came for my 1000 mile service. Asked about disabling the 15 minute shut off when the vehicle is running due to having my dog or dogs in the car. Running into the store to get a ga Asked about disabling the 15 minute shut off when the vehicle is running due to having my dog or dogs in the car. Running into the store to get a gallon of milk can take longer than 15 minutes. In this heat I’m not willing to have my dog overheat and die. My advisor didn’t have the answer and looked through my manual for my truck. He could not find the answer and either could the mechanic. I looked through the manual and found the answer and relayed the information to the advisor. I was told it would cost 150.00. Well I though that was ridiculous since it was using a computer and it was done in maybe 5-10 minutes. Furthmore I bought the maintenance plan and the extended warranty. I find it ridiculous that a second time customer who has purchased two HD trucks is treated in this manner. I will not purchase another vehicle from Jenkins nor will I recommend Jenkins. More

Good clean service department an d clean showroom. Was not sassociated with the IT department. Was not sassociated with the IT department. More

They don’t respond to emails after the sale. Didn’t give us any information on the car service contract that we purchased. Would have been nice to have a brochure or something that shows what is Didn’t give us any information on the car service contract that we purchased. Would have been nice to have a brochure or something that shows what is included, who to contact for the service etc. once the deal was done, couldn’t get a reply from an email from the sales person or your customer relations manager. Also the two names you showed at the beginning of this survey we didn’t even meet them! More

Shaun O'bry is my service rep. I always feel like I am getting an honest representation of what my vehicle needs done. He is very professional. The service technicians have done a I always feel like I am getting an honest representation of what my vehicle needs done. He is very professional. The service technicians have done a great job on my repairs. More

Very disappointed again in the time it takes to get oil change and tire rotation. I was 30 minutes early for Monday morning 9:00 appt. . It took until 11:00. Very unhappy. They didn’t charge me for either change and tire rotation. I was 30 minutes early for Monday morning 9:00 appt. . It took until 11:00. Very unhappy. They didn’t charge me for either which I objected to saying I didn’t want something for nothing. They insisted and I left. Won’t be back . 2 oil changes same disappointing results. More

First time in Jenkins, made apptmt with the jeep dealer and pulled into Chevy instead but Aaron told me they had time to get me in chevy side. He was accommodating and a joy to work with. Gave me a great and pulled into Chevy instead but Aaron told me they had time to get me in chevy side. He was accommodating and a joy to work with. Gave me a great deal and found rear breaks needing replaced which he supplied estimate. Look forward to working with Aaron again! More

I am so happy with my experience here. Thank you every one for your help Thank you every one for your help More