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Jenkins Acura

Ocala, FL

4.8
1,221 Reviews

2025 SW College Rd

Ocala, FL

34471

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1,221 Reviews of Jenkins Acura

May 24, 2022

Jarred was TOP NOTCH! ! He not only found the exact car we wanted for the price we wanted, but also drove down to get it for us! The dealership has been nothing but accommo More

by wifeyseddio14@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wilder, Timi Thomas, Jarred Reeve
Jun 02, 2022 -

Jenkins Acura responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

May 21, 2022

They were efficient, friendly and thorough. Our sales rep was knowledgeable of the vehicle purchased. More

by craigebar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Jeff Wilder, Brandon Bonilla, Anthony Cardenas
Jun 02, 2022 -

Jenkins Acura responded

Thank you for your high rating! We appreciate your business! We are dedicated to provide you with excellent service.

May 21, 2022

Overall experience at the dealership was positive. The environment was clean and comfortable, and the sales members were very friendly. More

by arodriguezz84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Jeff Wilder, Pedro Caro
Jun 02, 2022 -

Jenkins Acura responded

Thank you so much for your great review! We know that you are the reason we are here!

May 21, 2022

Very attentive to my needs and professionalism. I enjoyed dealing with this dealership and highly recommend. More

by salmac103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Karl Dejean
Jun 02, 2022 -

Jenkins Acura responded

Thank you so much for your high rating! We appreciate your business and your review!

May 19, 2022

Arrived for a scheduled oil change and was impressed with a new video review of my vehicle. It showed that my 2012 vehicle is great shape but needed a puncture repaired and a battery replacement that I had a More

by martin.schwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
May 19, 2022 -

Jenkins Acura responded

Thank you so much for your great review! We know that you are the reason we are here!

May 19, 2022

4th car bought from this dealership. Always have great service . Everyone supper nice during and after sale More

by pcsersmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby in service department always helpful, Steven O'John, Gage Girton
May 20, 2022 -

Jenkins Acura responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

May 15, 2022

Buying used car from Jenkins Acura was terrible. Tired to sell me a 2016 MDX for ~$32,000. I thought that sounded high so I looked up other prices on my phone and came across the Autotrader add fo More

by hollandjaudon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danny Cowan, Timi Thomas, Anthony Cardenas
Jun 02, 2022 -

Jenkins Acura responded

There are many variables involved when giving a price. Online pricing does not include fees and taxes. However, we understand this can be frustrating if not communicated early in the purchase process. We would like the opportunity to address all your concerns in person, at your earliest convenience. Please contact the customer relations department at, maria_patino@jenkinscars.com.

Jun 02, 2022 -

hollandjaudon responded

There was not any miscommunication. Your dealership was trying overcharge me for a car listed online for thousands less. I understand list price+ fees & taxes. This was not the case of me misunderstanding pricing. The price you gave me in store was $33,000+ fees & taxes. The price online was $27,000 + fees & taxes. Jenkins Acura then goes back and says, yes, you can purchase the MDX at $27,000 but we are not going to recondition and fix it (buying it as is) is the most absurd thing I’ve ever heard. That would be the same as buying an MDX through a private seller not a dealership. So I pay dealership prices, but get a private seller Acura MDX from an Acura Dealership? My family has purchased several cars from Jenkins Acura, that stops today. Be honest- it’s really the best policy.

May 14, 2022

I recently just purchased a 2022 mdx from Jenkins. This the 4th car I have bought from this dealership. I picked up my car on a Thursday and on Friday as I was washing the bugs off the bumper I notice More

by WLDNHTOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Steven O'John, Karl Dejean
May 16, 2022 -

Jenkins Acura responded

Thank you so much for your great review! We know that you are the reason we are here!

May 13, 2022

Excellent dealership for sales and service. We have dealt with Sonny and Bobby for over 10yers. More

by BUDBRUMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Sonny Khan, Bobby Craft
May 13, 2022 -

Jenkins Acura responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

May 13, 2022

Friendly environment. Shawn made me an offer I couldn't refuse. Thank you Pedro for being an excellent sales rep!! More

by csawyer04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Pedro Caro
May 13, 2022 -

Jenkins Acura responded

Thank you so much for your great review! We know that you are the reason we are here!

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