
Jeffrey Honda
Roseville, MI
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499 Reviews of Jeffrey Honda
Right on the mark for service. Always happy with the quick and efficient job done by the service department at Jeffrey Honda. This is my 4th. Honda lease and ready for another soon. Always happy with the quick and efficient job done by the service department at Jeffrey Honda. This is my 4th. Honda lease and ready for another soon. Gloria Hawkins is my go to salesperson. More
Excellent Sales/Service @ Jeffrey Honda I love Jeffrey Honda. I am glad I was able to purchase my new vehicle from Gloria Hawkins. I am glad to be back at Jeffrey Honda. I love Jeffrey Honda. I am glad I was able to purchase my new vehicle from Gloria Hawkins. I am glad to be back at Jeffrey Honda. More
Excellent The service people there are the best. Ihave always been happy with the service that I receive. My car is a 2002 honda and I still go there for servic The service people there are the best. Ihave always been happy with the service that I receive. My car is a 2002 honda and I still go there for service. More
Service Dept at Jeffrey Honda Gil Ibara is the best- car will be serviced as quickly as possible. He is knowledgeable, efficient, and every time I go in, I'm treated like I am hi Gil Ibara is the best- car will be serviced as quickly as possible. He is knowledgeable, efficient, and every time I go in, I'm treated like I am his only customer. More
My 2016 HR-V EX AWD Rocks! I wanted a 2016 HR-V EX AWD in Modern Steel Metallic (which was pretty scarce) But the Randy's Rocked and got it. Yeah. I wanted a 2016 HR-V EX AWD in Modern Steel Metallic (which was pretty scarce) But the Randy's Rocked and got it. Yeah. More
Efficient, timely, quality service! Gil Ibarra has been our service representative going back to our Woods Motors days. He is very knowledgeable, friendly, and efficient. Gil is t Gil Ibarra has been our service representative going back to our Woods Motors days. He is very knowledgeable, friendly, and efficient. Gil is the "best"! More
Simply the best! Jeffrey Honda treats me as if I am there most important customer each and every time, no matter the issue. They make sure I understand the importanc Jeffrey Honda treats me as if I am there most important customer each and every time, no matter the issue. They make sure I understand the importance of the maintenance that's required and a time frame if I am unwilling to have the service done. When I've had an unforeseen mechanical brake down the service department is always accommodating . More
Good service, not so good sales I recently had my car repainted in the body shop after vandalism and was very satisfied with the work done as well as the way the repair was handled b I recently had my car repainted in the body shop after vandalism and was very satisfied with the work done as well as the way the repair was handled by the manager. He was courteous and professional and I would recommend their service to anyone. As a separate matter, I stopped in when I picked up my car to get a quote on a new CRV with specific requirements, re: make, model etc. and was told that someone would email an estimate to me. I have not received one so have requested and received a quote from another Honda dealer. More
Complete satisfaction with new car purchase Our sales person made our purchase a pleasant experience. He is personable, professional, takes the time to explain and demo all the features of our Our sales person made our purchase a pleasant experience. He is personable, professional, takes the time to explain and demo all the features of our new car. We were also wowed when we arrived to pick up our new car and saw the outstanding and tasteful pin striping that was done by Randy. We had our previous Honda serviced here and have always been pleased with everything. More
A Series of Unfortunate Events The new car I purchased had after-market seat heaters installed prior to sale. Unfortunately, the car was damaged during the process. The driver's do The new car I purchased had after-market seat heaters installed prior to sale. Unfortunately, the car was damaged during the process. The driver's door well was severely gouged by the removal/reinstallation of the driver's seat, and sloppily covered up via reapplication of the (shredded) airbag warning sticker. I didn't notice it until the day after the sale. Also at delivery, there was no owner's manual in the vehicle and the tire pressure warning light was illuminated. Jeffrey acknowledged the paint issue, and stated that it was an outside job to help move the vehicle off the sales floor. The damaged area was repainted by Jeffrey, however, the paint job had specs of debris (because it's performed outdoors by a mobile contractor). I took it back and had them repaint it again. I will say that the Jeffery sales team were apologetic and worked to remedy the situation(s), but there are two lessons to be learned: (1) When a car leaves a Honda factory, it does not require dealership "improvement", and (2), Cars should be inspected thoroughly prior to delivery to the customer. More