
Jeffrey Honda
Roseville, MI
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502 Reviews of Jeffrey Honda
Final Edit: I have had the car for a month this week. I have replaced the car battery($200.00), key fob batteries ($12.00), and replaced the push-button start ($400.00). The car battery after being strande have replaced the car battery($200.00), key fob batteries ($12.00), and replaced the push-button start ($400.00). The car battery after being stranded while out shopping and having to ask for a jump from a stranger. The push-button start on their recommendation as the vehicle was having challenges starting. I have been advised since the vehicle was sold as is (three weeks ago) I am on my own. Vehicle is running fine now, but after being stranded out shopping in the first month of ownership, it definitely creates trust issues and buyer's remorse. I wish Jeffrey well with their future endeavors, however, if I could do it over again, I would not select Jeffrey as my dealership. EDIT: I just posted this review with four stars and minutes after I receive a call to inform me there is outstanding service charges no one informed me about two weeks ago. This is on top of being charged for batteries for a key fob for my purchased used vehicle 5 minutes after signing. This is on top of having to remove corrosion from the battery because the car had starting issues, but was told there wouldn't be an issue because it had used car inspection before going up for sales. So if you would like to be nickel and dimed on a used vehicle, I recommend checking out Jeffrey Honda's used lot. :) This edit will be removed should there be a resolution. The heroes of my visit were the Jeffrey Honda Service Department and Sarah in the sales department who provided exemplary service on my visit. Service department delivered bad news in a clear and empathetic way while Sarah worked with my finances to get me into a used vehicle quickly. I can be a bundle of nerves when it comes to spending money, however, I am grateful for their professionalism and kindness which made me confident I was making a good decision. I did work with Rick in sales who provided mixed information on sales price and neutral service interactions. I was advised the price was fixed and could not be lowered because it was the best in town, however, when I took the vehicle for a test drive it was advertised as a different lower price then what Rick told me the dealership could go. In the end I received the lower price, however, he was not thrilled about this and I was not thrilled about being treated like a number. So we both lose? More
Gloria Hawkins was Professional, pleasant, caring and she answered my questions. Ms Hawkins explained product and advised me to call if any questions or concerns. She understood that it was/is a lot of infor answered my questions. Ms Hawkins explained product and advised me to call if any questions or concerns. She understood that it was/is a lot of information to consume at once. Also Ms Hawkins was so patient! More
Love Jeffrey Honda, my wife and I have been purchasing our vehicles and servicing them at Jeffrey for almost 30 years. The service is always prompt, professional, efficient, well-done, and affordable. T our vehicles and servicing them at Jeffrey for almost 30 years. The service is always prompt, professional, efficient, well-done, and affordable. The people at Jeffrey are friendly and helpful, Would recommend this dealership to friends and relatives to purchase and service their vehicles. More
Excellent and timely service. Ryan is the best to work with and why we come back! We trust his recommendations as well and have serviced 2 Honda’s and have always had a great experience! with and why we come back! We trust his recommendations as well and have serviced 2 Honda’s and have always had a great experience! More
This was my first time working with this dealership and everything was a breeze. Sarah responded quickly to my inquiry about both leasing and purchasing options for a new car, and set up an in-person appoi everything was a breeze. Sarah responded quickly to my inquiry about both leasing and purchasing options for a new car, and set up an in-person appointment right away. Once I arrived at the dealership, Sarah efficiently helped me to get my expected reasonable price for purchasing the new car, finish a test drive, and the related financing paperwork. I would recommend this dealership especially Sarah for her friendliness and overall professionalism. Charles Liu More
This is my third time purchasing from Jeffrey Honda, I have always worked with Gloria and she is fabulous! Honda is an excellent car and I couldn’t be happier with my purchase! have always worked with Gloria and she is fabulous! Honda is an excellent car and I couldn’t be happier with my purchase! More
Ryan is a great person to work with.. He is friendly and nice. It's always a pleasure to work with him. He takes care of you and the car repairs are always great! nice. It's always a pleasure to work with him. He takes care of you and the car repairs are always great! More
I absolutely love my new Acura RDX! I received a great deal and they even threw in floor mats! Lee took great care of me and financing was a breeze! Thank you Lee and Chris! deal and they even threw in floor mats! Lee took great care of me and financing was a breeze! Thank you Lee and Chris! More
We've bought 3 CRVs at Jeffrey Honda and are very satisfied with the cars and the exceptional sales person, Melissa Laury. She does an outstanding job. satisfied with the cars and the exceptional sales person, Melissa Laury. She does an outstanding job. More
A-1 service and very professional! Highly recommended. Staff showed excellent customer. Will always get my car serviced at Jeffrey Honda. Will probably purchase next car there too. Staff showed excellent customer. Will always get my car serviced at Jeffrey Honda. Will probably purchase next car there too. More