Jeffrey Honda

I contacted Jeffrey Honda about purchasing a 2023 Honda Pilot EX-L and was prepared to buy quickly if we could reach a mutually acceptable price. Unfortunately, the experience left me questioning the deale Pilot EX-L and was prepared to buy quickly if we could reach a mutually acceptable price. Unfortunately, the experience left me questioning the dealership's commitment to customer service and sales professionalism. My salesperson was slow to respond throughout the conversation and showed very little interest in actually working a deal. I made a reasonable inquiry about price flexibility and clearly communicated where I needed to be to move forward. Instead of receiving a straightforward answer or any effort to explore options, I was repeatedly told what other vehicles had sold for and what the asking price was. I fully understand that a dealership may not be able to meet every customer's target price. That's not the issue. The issue is that there was no attempt to earn my business. No counteroffer, no discussion of available flexibility, no effort to involve a manager, and no clear answer to a simple question: "Is the price negotiable?" As a customer ready to purchase, I expected a professional sales process. Instead, I felt like I was doing all the work to keep the conversation moving. If management reviews customer feedback, I would encourage them to look at how internet leads are being handled. A customer willing to buy should never feel like they're inconveniencing the salesperson. More

The staff was very kind and very considerate. I would highly recommend.. Thank you kindly I would highly recommend.. Thank you kindly More

I really like your service people. Arron and Tom took care of me when I arrived, and Tom keep me posted and finished up with any questions I had. There was a problem with the actual se Arron and Tom took care of me when I arrived, and Tom keep me posted and finished up with any questions I had. There was a problem with the actual service (oil change, tire rotation, etc) and Tom was very helpful in taking care of the problem. I usually go to Friendly Honda, but I have not been pleased with their customer service lately so, their loss is your gain. More

I had a great experience at Jeffrey Honda with my recent purchase of a new 2026 Honda CR-V. Kyle was especially helpful, patient, and professional throughout the process. He made everything easy and stress- purchase of a new 2026 Honda CR-V. Kyle was especially helpful, patient, and professional throughout the process. He made everything easy and stress-free, and I really appreciate his outstanding service. I’m very happy with my new vehicle and would definitely recommend Jeffrey Honda to others. More

Rick the mechanic is the best ! Approachable very thorough The same with Aaron and Tom, Ryan Approachable very thorough The same with Aaron and Tom, Ryan More

First of all, Gloria Hawkins is amazing. Second of all, the service department is so busy, but I never feel like I’m being rushed or that they’re just trying to push everyone through. I feel Second of all, the service department is so busy, but I never feel like I’m being rushed or that they’re just trying to push everyone through. I feel very comfortable there. More

Dominic was great to work with! He was responsive and professional. We would purchase from him again. He was responsive and professional. We would purchase from him again. More

Jeffrey Honda service experience was excellent. Tom Hall took care of us with the utmost professionalism. We trust Tom to be honest and fair. Tom Hall took care of us with the utmost professionalism. We trust Tom to be honest and fair. More

Great prompt service from this shop. The service department was very fast with a complete evaluation of the vehicle The service department was very fast with a complete evaluation of the vehicle More

The dealership is good. I have been a customer for about 7 years. However, when I called to set up an appointment to bring in my car for an oil change and tire rotation, w I have been a customer for about 7 years. However, when I called to set up an appointment to bring in my car for an oil change and tire rotation, which was one week in advance, Mia the robot made the appointment which never got on the schedule and when I arrived I was told I had no appointment. The gentleman was kind and still took me in and for that I am thankful. Thanks again. More