Jeffrey Acura
Roseville, MI
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287 Reviews of Jeffrey Acura
I required an OLF, 40,000 mile recommendations, and a Seat Sensor Recall fix. Shakira clearly explained the value of the recommendations, time required, and the costs. She arranged for a shuttle, greatl Seat Sensor Recall fix. Shakira clearly explained the value of the recommendations, time required, and the costs. She arranged for a shuttle, greatly appreciated, as the Service would take the better part of a whole day. Thank you Shakira for another great Service experience. Roger More
Friendly, easy to deal with and ended up with a great deal. Over 5 hours away and they worked out a delivery program that worked for me and my trade in. deal. Over 5 hours away and they worked out a delivery program that worked for me and my trade in. More
Efficient and thorough service from start to finish. I appreciated the use of a dealership car while my car was getting repaired. Thank you! I appreciated the use of a dealership car while my car was getting repaired. Thank you! More
Traveled overseas and didn't start my MDX for 3 weeks. Came home a the battery was dead. Couldn't even open the doors with the key fab. Got in with the emergency key and jump started it but all the saf Came home a the battery was dead. Couldn't even open the doors with the key fab. Got in with the emergency key and jump started it but all the safety features were disabled. Took it to Jeffrey Acura and they tested the battery and found it to be defective. They replaced the battery and made sure all of the safety features were rebooted and operating correctly. Shakira was my service advisor and she handled the entire process very well in just a few hours and even helped me set the cruise control distance activator before leaving the dealership! More
Every visit has been great. . I get my oil changes and tire rotations there on my 2024 Acura MDX. They even put on a factory tow hitch and transmission cooler. . I get my oil changes and tire rotations there on my 2024 Acura MDX. They even put on a factory tow hitch and transmission cooler. More
Aaron was my service advisor. He was nice, courteous and confident. He went through the codes and all the work (this included the cost of the work) that needed to be done on my Ac He was nice, courteous and confident. He went through the codes and all the work (this included the cost of the work) that needed to be done on my Acura. He explained everything well, and followed up with me when the service was completed. Thank You for your help Aaron. More


