Jeff Wyler Nissan of Louisville

Bought my 2nd vehicle on 10/03/2023 and bought a 2024 Nissan Pathfinder RockCreek. My Saleman Nicholas Lucas is awesome and as helped me twice since I’ve bought from them. Service Department gets a shout Nissan Pathfinder RockCreek. My Saleman Nicholas Lucas is awesome and as helped me twice since I’ve bought from them. Service Department gets a shout out of fixing my 2022 Frontier Pro4X. You will get my business and will buy again in the future. Thanks you the great buying experience again. More

I wish I could give less than 1 star *****BEWARE****. .....Our last experience with Jeff Wyler was definitely our last experience with Jeff Wyler. My wife has been a customer of this location for going on .....Our last experience with Jeff Wyler was definitely our last experience with Jeff Wyler. My wife has been a customer of this location for going on 8 years now, first with an Altima, then with a Murano, and finally, a Pathfinder. We've always enjoyed our Nissan vehicles, and must point out one bright spot within the 8 yrs, Roz (salesperson) was great to work with and always helped my wife get into a vehicle she wanted. However, the end brought this relationship to a screeching halt. As my wife received a promotion out of state including a company car, we reached out to Jeff Wyler about buying out our lease. We received offers from reseller sites, sight unseen on the vehicle, and from personal buyers. We let Jeff Wyler know what those offers were bc we wanted to help out the dealership that has always helped us out. A representative of the dealership offered us $23K on our car (which was less than our other offers) but for simplicity sake & our relationship we decided we would sell it right back to Wyler. The offer that was communicated had no asterisk, no special stipulations, and the last communication before I showed up at the dealership was, "just bring it in, and we will cut you a check for the $23K". We had moved out of state to NC so we have to make special plans to get to Louisville to make this transaction happen. After an 8 hr drive, I show up to the dealership to make this happen. I was warmly greeted by the staff, and the internet specialist said we'd do a quick walkaround the car, get you a check and get you on your way. After she walked out to do her "quick" walkaround, I noticed that she was combing the car and looking at the smallest little things. I knew what was happening at that very second. She then said she'd be back....After 45 mins of waiting, I ask her to come over, and I tell her, "if you aren't going to give the $23K that was offered without stipulations, I need my keys to leave." She said not to worry, and she'd be right with me. After another 45 mins, i grabbed her again and told her I need to go soon. She then comes out with a check for $21.5K to which i asked her if she was serious?!?!? She then starts going throught the smallest of small details as to why its now going to be $21.5K and they wouldn't budge off of that. I then tell her i need my keys immediately, and you have one more chance. We're not giving more than $21.5K. Car dealerships will always have a reputation for shadiness, but this took it to an all new low. I was given an unstipulated offer by their management, i drive 8 hrs to make a transaction, and they showed their UNETHICAL true colors, all over $1.5K. I then drove to CarMax to get an offer on my vehicle, and to my delight, they offered me $24K ($1k higher than Wyler), and our relationship with Wyler is forever tainted and soured. AVOID THE JEFF WYLER GROUP AT ALL COSTS!!! More

I have been going to this dealership for many years and have always had a fair and positive experience. No surprises and they really do care about the quality of service they provide. Got some new tires us have always had a fair and positive experience. No surprises and they really do care about the quality of service they provide. Got some new tires using their tire sale and am very pleased. My only gripe is the wait before getting a service done. Usually you have to book weeks in advance and now it’s getting to be close to a month. More

Took my car in for a checkup and my window that was supposed to be fixed the last time I was there, but still wasn't working after I had inspection on a new warranty I purchase through Nissan. I was to supposed to be fixed the last time I was there, but still wasn't working after I had inspection on a new warranty I purchase through Nissan. I was told they didn't have the part and will have to go back. I love Nick he is such a pleasure to work with. More

I had a small part missing from my new car. Spoke to D’Samuel in sales and he was very helpful getting the part and to service. Nick got my car in immediately and took care of the problem. Co Spoke to D’Samuel in sales and he was very helpful getting the part and to service. Nick got my car in immediately and took care of the problem. Could not have gone better. More

Love the service and attention to care and detail. Thankful for the special deals I can receive and the courteous service Thankful for the special deals I can receive and the courteous service More

Excellent sales team and responsive service- Lacey Bobowski is a fantastic service coordinator! Wyler takes great care of my car- Bobowski is a fantastic service coordinator! Wyler takes great care of my car- More

No problems here, Lacey was great and kept me informed when the car would be finished. Will return. when the car would be finished. Will return. More

They are the worst! I will never buy another vehicle from them. I can't wait until I am not under water and return it to them! Stear clear of this place!!! I will never buy another vehicle from them. I can't wait until I am not under water and return it to them! Stear clear of this place!!! More