
Jeff Wyler Honda of Colerain
Cincinnati, OH
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Your sales people were very easy to work with seemed eager to make sure we were satisfied with our purchase. We were treated well and not pressured to buy the vehicle or any add-ons. We were able to pur eager to make sure we were satisfied with our purchase. We were treated well and not pressured to buy the vehicle or any add-ons. We were able to purchase the vehicle and take it home the same day. More
The service has been very professional and convenient. Every time that I have called about an oil change I was able to have it done that day. The staff have always been friendly and attentive. I realize Every time that I have called about an oil change I was able to have it done that day. The staff have always been friendly and attentive. I realize that it may cause cost overruns or slow down service for other customers, so I would understand why the free car wash doesn't include drying the car but this would be one way that service could be improved. I really appreciate the gesture, but it just kind of feels have done when your car is still wet and then by the time you get home there is dry water marks all over the car. Otherwise service has been great. I could use two other Honda Dealerships which are closer to my home but I still have been using your service department. your service room looks neater and cleaner than any of the other Honda service departments that I have seen I was really impressed how much better it looks compared to before the remodeling. My experience as a business owner causes me to critique others businesses either for ideas of operating practices which are successful or for signs of poor service. When a receive poor service rarely will I continue to patronize that business and when I receive great service I use their services whenever needed. It just doesn't make sense to me to spend my money for bad service when I could just go somewhere else and receive great service. More
We had less than perfect credit and Larry and Noah were more than accomodating. Larry is truly an asset to this company. Very professional, courteous, and great guy to talk with. Larry did follow up to c more than accomodating. Larry is truly an asset to this company. Very professional, courteous, and great guy to talk with. Larry did follow up to check on the vehicle and our satisfaction. Even took time on his day off to deliver paperwork to be signed. I would highly recommend Jeff Wyler Honda to anyone looking to buy a Honda, specifically recommending Larry Bonelli to be your salesperson. They even got us a lower rate after we had the car for a week!! More
It was a pleasure dealing with both gentleman. Would highly recommend the dealership to do business. This is our fourth vehicle in the family we have purchased. I have recommended the dealership to frie highly recommend the dealership to do business. This is our fourth vehicle in the family we have purchased. I have recommended the dealership to friends and family as well. We love our Honda's and proud owners!! Thanks again! More
Al Sander was covering for his friend and co-worker Tom who was off due to personal illness. He handle us with the integrity that we experienced years ago with Tom. It is very admirable that the workers who was off due to personal illness. He handle us with the integrity that we experienced years ago with Tom. It is very admirable that the workers are such Team Players and it shows the environment that the Wyler employees are working in. Al Sander was not pushy or trying to rush us through the process. We moved at our pace and he ansered all questions and we were comfortable working with him. Our experience was excellent. More
When we purchased our new Honda Pilot, the dealership did a wonderful job in making the process go smoothly. Everyone we dealt with was very informative, pleasant and accomodating. I was very pleased with a wonderful job in making the process go smoothly. Everyone we dealt with was very informative, pleasant and accomodating. I was very pleased with the experience and will definitely work with them again in the future to purchase other vehicles. More
Dear Honda of Colerain, Our overall experience was Dear Honda of Colerain, Our overall experience was really great!! Our sales persons name was Tom (I think), he's been there for many years. He was Dear Honda of Colerain, Our overall experience was really great!! Our sales persons name was Tom (I think), he's been there for many years. He was so professional and very friendly, talked about his family and was interested in our needs. He made sure we were very satisfied with our vehicle before leaving the lot. I didn't like how the locks worked, so he changed them for me. We have loved our Honda so much, we have recommended this vehicle to others. The only bad experience we had a Honda is when my husband brought the Honda back for service and someone washed the car, they did a horrible job. In fact, it was so bad and spotted my husband had to get in rewashed because it looked so spotted and bad. We haven't had it washed there since. Other than that, our experience was very good and we would buy there again using Tom. I also have to give credit to the lady who dealt with the financing, she made sure we had all the coverage we needed. We didn't realize how expensive it would have been to repair the computer part and she explained how it could get expensive to replace that, so we bought bumper to bumper coverage. She was very knowledgeable in her job and everyone we dealt with was great. Thanks for making our transaction very easy and painless!! More
I gave the rating I did because the customer service was outstanding. I felt comfortable, welcomed and cared about. Other dealership sale persons made me feel like a number not a name, Charley was energet outstanding. I felt comfortable, welcomed and cared about. Other dealership sale persons made me feel like a number not a name, Charley was energetic, fun and trustworthy. Her knowledge of the car and Honda products was impressive and accurate. She addressed all my concerns with honesty and integrity. She allowed me to make a major purchase with comfort and a secure feeling it was the right thing to do. My experience with her friendliness and commitment to dedicate her full attention to my needs has encourage me to tell others to investigate Jeff Wyler dealers when considering any products or services. More
Katie Sweeney was by far the friendliest, knowledgable and most gracious salesperson I have ever dealt with. I would definitely recommend this dealer to friends. It was a pleasurable experience from sta and most gracious salesperson I have ever dealt with. I would definitely recommend this dealer to friends. It was a pleasurable experience from start to finish. The dealer had the exact car I wanted and negotiated the price fairly. More
I bought my 2001 Odyssey with the idea that it would be a reliable vehicle, and it has definitely met my expectations! With 120,000 miles on it, I knew there would be service issues here and there. When issu reliable vehicle, and it has definitely met my expectations! With 120,000 miles on it, I knew there would be service issues here and there. When issues happened, all the guys in the service dep't were MORE than fair, esp Ash and Brian. I tell everyone I know the good news. They never talk down to me because I'm a woman. Kudos! Keep upt the good work!I will be a customer for life! More