Jeff Wyler Honda of Colerain
Cincinnati, OH
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When shopping for a vehicle via the internet it is critical that the dealers follow-up quickly, and then are ready to promptly reply to any questions and requests. All of the Cincinnati, Dayton, Nky critical that the dealers follow-up quickly, and then are ready to promptly reply to any questions and requests. All of the Cincinnati, Dayton, Nky Honda dealers which I dealt with on this purchase did an excellent job is this respect. However, the Internet Team at Jeff Wyler did these better, did so professionally and without any "auto sales high pressure" tactics. From their first reply their pricing was very competitive, and importantly, the follow-up on my request to find a specific model and color on Odysssey as done quickly and efficiently. Other Honda Dealers in the area were unable or unwilling to get the minivan I wanted to buy at the price I was willing to pay. Jeff's Team did the work, and they got the sale. I got the minivan I wanted, when I wanted it, at the most competitive price...and I also got a "carton of fresh eggs"...because... "cars like eggs are cheaper in the county..." More
I did not give an excellent rating to this dealership, it was earned. I traveled 4 hours to buy our new Pilot from Charley. She was knowledgable, professional, and honest. The pricing is up front with no was earned. I traveled 4 hours to buy our new Pilot from Charley. She was knowledgable, professional, and honest. The pricing is up front with no hidden fees or add ons. The selection at this dealership far exceeded my local dealers combined. I got exactly the vehicle I wanted for the price I wanted to pay. An excellent value can be had by purchasing with dealership. When I am ready for next Honda, Jeff Wyler Colerain will be the first place I go. More
In the past I have never had a good experience with a dealership. My wife and I have visited a few when looking to buy and the experience has been so awful that we've always went with a used car from a dealership. My wife and I have visited a few when looking to buy and the experience has been so awful that we've always went with a used car from a private dealership. I can no longer say that. Working with the internet department, and Charley in particular, was wonderful. My wife and I are both very busy, and being able to work out all the details of our purchase over e-mail was incredibly convenient. And to be honest, it was nice to be able to think about our next step for a few minutes rather than having to sit in front of a salesperson at the dealership. That being said, from looking around the dealership, I'm not even certain we would have had that experience were we to buy the conventional way - everyone seemed friendly and, while watching over transactions taking place, I didn't see the "high pressure" tactics that I had come to hate from other dealers. In the end, we were able to drive out of the dealership with our new Honda Odyssey for what we consider to be a great price with a minimal of hassle and none of the stereotypical dealer headaches! I highly recommend working through the internet department at Jeff Wyler - ask for Charley. More
Ok, first of all...Charley, you are FANTASTIC!!! You helped my dad and I through this whole car buying process when we were in OREGON!!! Seriously!!! It was so easy for us to call you and for you to cal helped my dad and I through this whole car buying process when we were in OREGON!!! Seriously!!! It was so easy for us to call you and for you to call us. It was fabulous being able to fax you the items you needed in order to make the purchasing process as easy as possible. ALSO!, you drove the airport to pick me up IN THE SNOW!! What other dealer does that!!! Charley, you ROCK!!! I want you to be my car dealer for life!!! THEN!, your crew! How friendly, outgoing and professional they are!! Seriously, this was my first car buying process and Charley and her crew made it the easiest thing for me! THANK YOU THANK YOU THANK YOU! I really did not expect Charley to sit in my car with me and go over everything the car does! I was expecting to sign papers then drive away...lol. Most fantastic thing ever! I want to make all my major purchases with Charley and her crew!!! Can you guys help me buy a house...haha. I would recommend Charley and her crew to anyone! More
I had a very good experience at Jeff Wyler Honda. Charley was great. She was friendly and fun and I found it very easy to buy a car from her. I love my Civic and have never owned a car that I've enjoyed more was great. She was friendly and fun and I found it very easy to buy a car from her. I love my Civic and have never owned a car that I've enjoyed more. We got a wonderful deal. The only negative was that the tires were not inflated properly, which I figured out once I discovered what the symbol on the dash meant. I can only assume no one at the dealership noticed it when the car was being prepared. I did not receive a manual with the car so I was kind of on my own, but one air compressor and 75 cents later all was again well with the world. I've since downloaded the operator's manual. But, that being said, I bought a great car at a great price and sincerely enjoyed my experience. I wish Charley all the best and I know she will keep up the good work. Jeff Bentle More
I wanted to share some of my recent experiences with the local honda dealers in the area with everyone. First I have purchased 4 cars from jeff wyler colerain. I have all my service done ther and am always local honda dealers in the area with everyone. First I have purchased 4 cars from jeff wyler colerain. I have all my service done ther and am always treated fairly and honestly. If something needs to be done on my car they let me know and they always try to get honda to help out even if it is past the warranty period. I have had 4 seemless purchases through this dealership. This time I visited and called some other dealers first to make sure I was getting a good deal. The other dealers all played games. They quoted prices and didn't include destination or other items that were installed on the car. example all season protection packages and spoilers. This was after I made it very clear I needed the price to be out the door. On the flip side the treatment i had at jeff wyler was very smooth and straight forward. They gave me the price and that is what it ended up being. In addition they have always done a good job taking care of me in service. I know people have to shop and make sure you are getting a good price but I almost got too caught up in a few dollars and made a bad decicsion. I would rather pay a little more and get the best service and not be deceived. In the end I didn't pay any more and got to do business with the dealership I have had the best experiences with the past 9 years. More
This was my second purchase going through the Internet....I bought my first one from Charley & Marty back in 06. It was a great experience then as well as this time around. I met Rich Cook & Kati Internet....I bought my first one from Charley & Marty back in 06. It was a great experience then as well as this time around. I met Rich Cook & Katie this time during the visit out and it was an excellent experience for my family again!! More
I bought 2 civics in two years from Jeff Wyler Honda. I came in this time not fully decided if the time was right to get a new car, but with the hardwork form my salesperson Charley and her sales manager t came in this time not fully decided if the time was right to get a new car, but with the hardwork form my salesperson Charley and her sales manager they made me a great deal on my new civic and gave me a more than fair value for my trade in. I am more than happy will all my experiences w/ this dealership More
We normally do not look forward to a car buying experience but this time we were quite satisfied. We had done our research first on the internet so we realized that the price offered was a reasonab experience but this time we were quite satisfied. We had done our research first on the internet so we realized that the price offered was a reasonable one for the vehicle. We were treated in a friendly yet intelligent manner and the process was completely explained. We have dealt with Jeff Wyler Honda previously when we bought our 2004 CR-V and will continue to have our new car serviced there. More
This dealership was the best experience I had with buying a new car and even looking for a new car (we had been to many dealerships and nothing compares to Colerain Honda). We have looked and looked for a n a new car and even looking for a new car (we had been to many dealerships and nothing compares to Colerain Honda). We have looked and looked for a new car. My intentions were not to buy when we went there but the team was so great we did end up buying a new car and I'm trilled. Geneva and Chuck were awesome. They stayed after hours and treated us as number 1. I'd recommend this dealer and the sales team we had to everyone. More