Jeff Wyler Honda of Colerain
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,985 reviews
I went to this Honda dealership because my mother had bought from them becfore and always said great things about them. I also had the great experiance she did. they were friendly and nice to both me and bought from them becfore and always said great things about them. I also had the great experiance she did. they were friendly and nice to both me and my mother. This is why I gave them this review. More
I'm very happy i choose a honda accord for the past 10yrs. I never heard anything bad about honda cars. So i went on-line to shop around for honda accords i was on-line with superour honda at first che 10yrs. I never heard anything bad about honda cars. So i went on-line to shop around for honda accords i was on-line with superour honda at first checking there inventory,then i went to jeff wyler i was looking at the 06 accord. Then i talk to charlie about gettin me pre-approved for a honda accord.She call me with the good news that she was able to get me approved , that i was approved for an 08 honda accord my face lit up. I finnaly able to get something newer. I want too thanks jeff wyler for this opportunity to ride in a better quality car. PS. All my family and friends said that i made a great choice in buying a honda accord. To the staff and Charlie thanks MICHAEL JACKSON More
I have never had such a positive car buying experience and I am a tough cookie. If I didn't mean it, I would not say it. First of all I went Honda East to buy a car and lease a car, or lease two cars. The and I am a tough cookie. If I didn't mean it, I would not say it. First of all I went Honda East to buy a car and lease a car, or lease two cars. The salesman was terrible I left with nothing. I searched the internet for deals that very same night. I emailed this dealership about my experience at the other dealership and let them know exactly what I was looking for. I also worked on pre approval for a loan. The response to my email was prompt. Not only that, Charlie worked to get everything ready for me , so that I could by a car that day as soon as I left work. I hate waiting so this was a plus. This is where it gets better. Upon my arrival , she test drove the car for me and explained all the cool features. While the shop was preparing my car for purchase, Charlie showed me every detail of my new car and how to work it. Now, I have bought 5 new cars on my own since becoming a single mother of three and never once at any dealership has any sales person ever done this with me. This instilled great confidence in me that I was making the right decision. It showed me that the people at Jeff Wyler Honda are not only extremely knowledgeable about there cars but also proud of the product they sell. The experience has not finished how ever. The man that helped with financing was also very knowledgeable. I was offered the opportunity to by extended plans which I will tell you I never ever do. I told this man it would take some serious convincing to show me there value. I grilled him over and over. He was never once pressuring or negative with me. He also knew this product inside and out. Every potential problem these warranties cover has happened to me. I was also introduced to the other staff that work with Charlie. She let me know that they were a team. I feel that if I had a difficulty or question with my new car anyone of these people would serve me as well a she did. However her bubbly personality is a breath of fresh air and I am glad that she in particular sold me my car. I have had it for a week now. I am impressed with what looks so small on the outside is so roomy on the inside. I also like the creative use of space. When I feel well served a remain very loyal to quality and effort. It was very hard for me to make a new car choice. In the past I have been a loyal pontiac customer and was very sad to find they no longer make the. Jeff Wyler and his team are on the way to making me a loyal Honda fan. Sincerely Tracy Brennan Owner of a very spicy revolution orange Honda Fit now effectionally named Maggie . More
The transaction was so smooth. They all were extremely friendly, and helpful. If it were not for your website we would not have found this truck, we live 2hrs from the Colerain Dealership. We are very ha friendly, and helpful. If it were not for your website we would not have found this truck, we live 2hrs from the Colerain Dealership. We are very happy with our truck and will recommend this dealership to others, and definitely check with them on any other personal purchases. It has been a pleasure doing business with Jeff Wyler Honda Colerain. More
Charley and Katie were both enjoyable to do business with. Charley was very informative and always available to answer my questions. I felt as if they were trying to meet my needs and wanted my busine with. Charley was very informative and always available to answer my questions. I felt as if they were trying to meet my needs and wanted my business - this is important because I can go to a number of dealerships and give them my business - something has to make the experience unique to choose a specific dealer over another. They were knowledgeable and if they didn't have an immediate answer to my questions, they got back to me very quickly. I did not feel pressured by them, either, which was important to my buying experience. Overall, I had a great experience at Jeff Wyler Colerain and will do business with them again. More
My experience at Jeff Wyler Honda was great. Charley was very informative of the cars and explained everything so I could understand it. We were there a long time waiting on the financing department. Waitin very informative of the cars and explained everything so I could understand it. We were there a long time waiting on the financing department. Waiting over an 1.5 hours to give him a check and sign papers was a long wait. When I wait a long time in the Service Department, I am offered complimentary bottled water. I suggest offering the same to your car buying customers. Overall, great experience. More
The sales people were courteous and friendly. They were also helpful in getting me through the purchase. The car was available in a very timely manner. I was also impressed by the web site indicating the also helpful in getting me through the purchase. The car was available in a very timely manner. I was also impressed by the web site indicating the number of years Jeff Wyler has been in business. At a time when long-term goals are rapidly diminishing, it is refreshing to know that some companies take pride in being in business for a long time. More
Cincinnati best deal offered. Again, had a great time to deal with them. They sent my e-mail request back immediately, then tell me good price on my new car. It was so simple to buy new car, they're so pro deal with them. They sent my e-mail request back immediately, then tell me good price on my new car. It was so simple to buy new car, they're so professional. Even though I got a little problem on my new car, she just gave me solution right away. Thank you.. I wish I can bring my friends over. More
I was looking forward to purchasing a new Honda van after years of suffering through owning a Chrysler. Charley in your sales department made that process so easy. She was very helpful showing us the featu years of suffering through owning a Chrysler. Charley in your sales department made that process so easy. She was very helpful showing us the features of the Honda. She worked on a price that we could all agree on and worked hard to get us exactly what we were looking for. She even drove to another dealer location to get us the color I wanted when it wasn't available on your lot while we waited. What great service! I have recommended her and your dealership to many friends based on the experience we had working with her. She is a keeper! Thank you. More
We responded to a mailed notice of a "mega sale" at this dealership. We found a vehicle we really liked but after driving it were told that unfortunately this vehicle was not "part of the sale" afterall an dealership. We found a vehicle we really liked but after driving it were told that unfortunately this vehicle was not "part of the sale" afterall and the price we had been told before the test drive (~$27,000....with a promise that they'd be willing to deal) was wrong...it was really $33,000+. Since the sticker price for this car when new was still in the glove compartment and showed $37,000, and the car now was 3 years old with over 50,000 miles on it this new price was ridiculous. We obviously could not agree on a price after this maneuver, which I understand is just part of the process. What was totally unacceptable, however, was the very rude treatment we received at this point and the dealership's unwillingness to deliver the "free gift" as promised on the mailing...in fact, they claimed they couldn't even find the mailing which they had taken from us as soon as we got there. Most likely we would have won the lowest value item - and in fact it wasn't the gift that we came for (we were prepared to buy a car!) - but the whole thing left a terrible taste in my mouth. I'd never buy anything from this dealership, and would warn customers to watch out for their false advertising and sleezy process. More