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Jeff Wyler Eastgate Auto Mall
Batavia, OH
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This is my fifth new vehicle from the Jeff Wyler Eastgate Auto Mall located in Union Township. Mr. Tim Donnellon did an excellent job with this sale. He has the experience in the auto industry that makes thi Auto Mall located in Union Township. Mr. Tim Donnellon did an excellent job with this sale. He has the experience in the auto industry that makes this process very easy, from the selection to the delivery. I am 100% satisfied with my sales consultant, and the entire team at Jeff Wyler. More
Friendly, patient staff, very willing to go the extra steps to ensure the customer gets what they need. Very knowledgable about their products and quick to assist customers with whatever is needed to en steps to ensure the customer gets what they need. Very knowledgable about their products and quick to assist customers with whatever is needed to ensure a successful purchase including financing and insurance. They even managed to help keep a four-year old amused during the lengthy purchase process. More
This is my third visit to Jeff Wyler Eastgate. My wife and I both purchased cars several years ago. Our experiencer this time was with Samir, who sold me an Altima last time. He not only remembered me, and I both purchased cars several years ago. Our experiencer this time was with Samir, who sold me an Altima last time. He not only remembered me, my wife and our situation but was helpful in helping us to decide it was time to trade in my Altima for a new Rogue. I love the Nissan product, so it wasn;t a hard sell. In short order, and after an honest and friendly negotiation we arrived at a fair price and within 2 hours, I was driving my new Rogue off the lot. Basically I had haggling over cars. But Samir's thorugh knowledge and his professional approach to that conversation made it bearable. That is saying a lot for me. I would recommend Wyler and particularly Samir to anyone wanting to navigate the rough waters of car purchasing. More
This is the second time in less then a year I have gone to Jeff Wyler for service on my 2010 Town and Country. First time the service writer scheduled me for the wrong day so when I showed up for my appoin to Jeff Wyler for service on my 2010 Town and Country. First time the service writer scheduled me for the wrong day so when I showed up for my appointment he didn't have me down. Had to wait almost 2 hours for a oil change-un called for. Now last Friday the 18th of February I had another appointment for oil change and tire rotation. Appointment was for 1 pm, I showed up at 1240 pm, service writer advised me in what I perceived as a rude manner, that my vehicle will not be looked at until 1 pm since that is when my appointment is. After waiting 45 minutes I thought I saw my vehicle drive by. I waited 10 minutes then got up and looked outside and saw it parked out front. Went back and waited for service writer to come and get me. 5 minutes later no one had come out to get me so I walked back to the service garage. 1 service writer was on the phone while the head service writer, the one I've had problems with was just sitting there. He rudely asked me if I needed help and I asked him if my vehicle is done since its been sitting out front for 15 minutes. He advised me that the other service writer was busy with phone calls but he guessed he could help me. The other writer finally got off phone and finished my check out. I will never bring my vehicle there again for service unless its warranty work! It is a shame that 1 person can ruin a dealership's reputation by being rude. The salesman- Larry Young and sales manager we delt with when we bought the vehicle were awesome, I would deal with them any day. More
I took my 2005 Chrysler 300C which I bought new at Jeff Wyler, in for the 60,000 mile service as advised in the user manual. The service was very good and friendly. There were a few other problems that wer Wyler, in for the 60,000 mile service as advised in the user manual. The service was very good and friendly. There were a few other problems that were found such as rear brake pads needing to be replaced. I was advised that not each additional problem had to be dealt with this time but it was my choice to do it now or wait. I didn't feel pressured in anyway to have anything done that wasn't necessary and I agreed to have everything done that was recommended. I would definitely come back and I would definitely buy another car here. More
We were looking for a new car and weren't exactly sure what we wanted. That was until we went to Jeff Wyler Eastgate. We ended up at the Nissan dealership and bought an Altima thanks to Faiz and Scott. Th what we wanted. That was until we went to Jeff Wyler Eastgate. We ended up at the Nissan dealership and bought an Altima thanks to Faiz and Scott. They were wonderful and patient and you could tell they did everything they could to accommodate us. They even sent out for food for us while we waited. I would recommend them to anyone. More
salesperson was friendly and helpful.worked with me to get the best possible deal.financing was easy. Ken was able to answer any questions i had. this is the second jeep i bought off of Ken in the last th get the best possible deal.financing was easy. Ken was able to answer any questions i had. this is the second jeep i bought off of Ken in the last three months. if i was in the market for another car,i would definatly look Ken up.thanks for everything. More
I stopped by just to look-was approached by Tim-was not agressive or pushy-felt comfortable. Tim worked hard to keep me within my budget. Was a upset that I made it very clear I had "0" to put down-still h agressive or pushy-felt comfortable. Tim worked hard to keep me within my budget. Was a upset that I made it very clear I had "0" to put down-still had to put some down. Kept me with in budget. More
BK has always been so very helpful to my wife and I when we bring our car in for service. He accommodates our schedules and goes out of his way to make sure we are pleased. We've had a problem with her Ni we bring our car in for service. He accommodates our schedules and goes out of his way to make sure we are pleased. We've had a problem with her Nissan and so far it has been difficult to figure out what is wrong but he has authorized many diagnostic tests to help. More
Karen was awesome. I couldn't make up my mind on which car I wanted. She worked out deals for both. I finally decided, she set up the deal, I came in and signed the paper work and took care of payment. Th car I wanted. She worked out deals for both. I finally decided, she set up the deal, I came in and signed the paper work and took care of payment. Then I met Ralph, who went over all the paper work and car details, he was very thorough. After that, we went out to the car, he helped me set up the "on star" and went over all the car's functions. Great job and wonderful buying experience. Ralph and Karen both have called me since I brought the car to follow up and make sure everything is ok. More