Jeff Wyler Acura of Dayton

As an out of state buyer, my sales rep Barry was very attentive with getting me any information I needed on the vehicle and communicated in an timely manner. He worked with his managers to accommodate my attentive with getting me any information I needed on the vehicle and communicated in an timely manner. He worked with his managers to accommodate my requests and assured me that the vehicle is sound since I was flying in. Transaction went smoothly and I was happy with the professionalism of the dealer staff and the facility was clean and spotless. Barry also sent a driver to the airport to pick me up so I didn’t need to call an Uber. More

Chad Walther & Christian are wonderful employees. A pleasure to do buisness with. Customer Service is “Superior”. People servicing the vechicle in the shop are thorough & accurate. Employees grey serv pleasure to do buisness with. Customer Service is “Superior”. People servicing the vechicle in the shop are thorough & accurate. Employees grey service customers by name! Lady at payment desk is efficient & pleasant. Restrooms & waiting area are clean. Service department is efficient in processing by Christian & explaining what was done after service by Chad. Chad is alert to when Christian is busy he(Chad) helps out. Superior Acura of Dayton has been 1 of my best service & car buying experiences. Chad has been my contact person since I bought my SUV. When we were trying to buy a new SUV in May, he was so helpful in describing safety features & crash testing. Chad Walther is extremely knowledgeable about all things Motors & mechanicals. He is so intelligent & my mechanically minded husband trusted him. Chad is NOT high pressure in sales, which makes it an enjoyable relaxed experience. Unfortunately, the lack of timely availability of the high end MDX w all the safety features led us to BMW. The new MDX doesn’t fit my 6’6” tall husband who has long torso… it’s hard to find a spacious fit in vehicles & windshield angle & ceiling height cause tall, long torso clients to slouch(head hits ceiling) & causes back pain. We ended up buying the largest BMW SUV made as it was just coming off the assembly line & was the perfect fit. Chad checked back w me periodically as we were trying to decide & he wanted us to get the best vehicle for our needs. When I trade in my MDX, I will definitely buy it from Chad. Thankyou all for great Service experiences over the years More

Update... I was contacted by the GM yesterday. I will recend this review if they follow through. But it also was a great first step. 2 days after I bought a car from "Superior Acura of Dayton" my tr recend this review if they follow through. But it also was a great first step. 2 days after I bought a car from "Superior Acura of Dayton" my transmission is failing. I contacted them and asked if they could help me at all as this just happened with no sign when I test drove it. If they would had responded with a respectful the car was as is, but we can see if we can do anything, then I would had at least felt better about them. Instead the following is cut from the email i received. I responded that the parking sensor was mentioned, also reviewed and they never even had the respect to reachout to me, only left me with the following. Good afternoon John! I just spoke with my pre-owned sales manager and these things should of been brought up at time and test drive as well. I know one was with me and one was without me on test drive. More

The staff at Superior Acura was very easy and friendly to work with. The process of purchasing a new vehicle was quick. Would highly recommend. Thank you! work with. The process of purchasing a new vehicle was quick. Would highly recommend. Thank you! More

It took 3 times into the dealership to get my car fixed .. not real sure if it is working right still ?? It’s questionable??? The gentleman at the service desk wasn’t always there to talk to regarding the .. not real sure if it is working right still ?? It’s questionable??? The gentleman at the service desk wasn’t always there to talk to regarding the car !! More

Awesomeness great customer service very work friendly staff and environment. It was definitely worth the purchase. I would recommend my friends and family here first over all local dealerships in the sur staff and environment. It was definitely worth the purchase. I would recommend my friends and family here first over all local dealerships in the surrounding areas. More

very professional friendly staff who went out of their way to find my sport utility i was looking for and did a nice job also way to find my sport utility i was looking for and did a nice job also More

The entire experience was perfect! Chad is fantastic in Service but equally great in Sales and Finance. Highly recommend! My MDX is the best SUV that I’ve ever owned. Thank you! Service but equally great in Sales and Finance. Highly recommend! My MDX is the best SUV that I’ve ever owned. Thank you! More

The dealership provided fast and prompt service. They met our expectations. We will definitely use them for service of our vehicle for future service needs. met our expectations. We will definitely use them for service of our vehicle for future service needs. More

My experience was very professional...Christian was our assistant who was absolutely wonderful, seeing to it my wife and I had a place to sit in the waiting room and made sure we were comfortable. Only on assistant who was absolutely wonderful, seeing to it my wife and I had a place to sit in the waiting room and made sure we were comfortable. Only one problem, I had asked to have the tire pressure set at 32 and it was marked on the order but when we checked the service person didn't check the order as the tires were set higher pressure. We also miss the car wash you used to offer. Other than that everything was great. We will be back for sure. Sam VonKrosigk More