Jeff Schmitt Nissan
Alpha, OH
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My wife and I had a great experience at the dealer. Mike was very sensitive to our needs and we didn’t feel pressured. He is very knowledgeable, and answered all our questions. Thanks. was very sensitive to our needs and we didn’t feel pressured. He is very knowledgeable, and answered all our questions. Thanks. More
Outstanding customer service. Casey McCall went above and beyond by driving me to my home to pick up the car I wanted to trade in for my new 2012 Nissan Versa Sedan. LouAnn Sizemore in service was alway and beyond by driving me to my home to pick up the car I wanted to trade in for my new 2012 Nissan Versa Sedan. LouAnn Sizemore in service was always helpful and professional. Tom Dobson and Brian Nueslein were great to work with to complete the sale quickly and correctly. I am very happy with the deal made for my new car. More
Rick and his sales manager were very vary fair and extremely open. One of the best used car purchasing experiences I've ever had and I purchased many used cars! Thanks Rick! extremely open. One of the best used car purchasing experiences I've ever had and I purchased many used cars! Thanks Rick! More
The dealership went out of their way to be helpful in every way possible. I came in already financed through a third party and when my dealer Tom looked at my rate he told me with NO pressure if I wanted every way possible. I came in already financed through a third party and when my dealer Tom looked at my rate he told me with NO pressure if I wanted, they could check on financing with a lower rate. They were able to lower my apr by over 5%. Tom gave me more than enough information to make an educated decision about my new car and didn't pressure me to spend out of my price range. I am so happy with my experience and will never go to another dealership outside of Jeff Schmitt. More
I was told by a friend to go there. I am very happy that I did. Greg and Rick both did what they could to get me fianaced. I am extermely happy that I went to them. They got me into a brand new 2012 nissan I did. Greg and Rick both did what they could to get me fianaced. I am extermely happy that I went to them. They got me into a brand new 2012 nissan sentra. Thank you so much greg and rick More
If you have a lot of time and a sense of humor..go for it. First..the salesman has no authority at all. He simply shows the vehicle and did an outstanding job explaining the features and info of the car. it. First..the salesman has no authority at all. He simply shows the vehicle and did an outstanding job explaining the features and info of the car. Then the lies begin. The car was priced at $16,631.00 plus tax and a $250 document fee also a $35.00 title fee...All of which are acceptable. Then the quote comes back from the sales manager for $19,661. I asked why the increase...well.....it seems that there is a protection package for $1250 and an etching theft protection for $250 that is added to the price..We simply said we want to buy the car for the quoted internet price of $16,631 plus the fees and sales tax...no etching theft protection or protection package...wellllll that cannot be done. This $1500 is added and not quoted in the online price until an offer is made for the car. I will never do business of any kind with this company. It is just wrong!!! More
Very professional and informative about new vehicle. Dustin provided outstanding customer service; went the extra distance by ensuring that we were comfortable while awaiting for the credit approval. Dustin provided outstanding customer service; went the extra distance by ensuring that we were comfortable while awaiting for the credit approval. More
Had a great experience while at Jeff Schmitt Nissan. I bought my first new car today. The service I got while looking at new cars was great, the sales rep was very well informed on each model I looked at bought my first new car today. The service I got while looking at new cars was great, the sales rep was very well informed on each model I looked at.When I test drove the 2012 Altima I new this was the car for me,for a 4-cylinder car I was very impressed with how quick this car was, it's ride ,along with shifting was very smooth.I would highly recommend everyone to buy from Jeff Schmitt Nissan. Sincerely Jeff Hayslip More
I would NOT ever buy a vehicle from this dealership! We purchased a vehicle did not even make it home and the check engine light came on. Yes, they towed it back to their shop and did fix that issue. How purchased a vehicle did not even make it home and the check engine light came on. Yes, they towed it back to their shop and did fix that issue. However, we did not even have the vehicle 30 days and it needs more work again. We had the option not to complete our purchase the 1st time and I wish we wouldn't have. I called our salesman, Rick Credit, and told him that we had another issue with the truck he sounded sincere and said "let me talk to the bossman and get back with you". After 24 hours of no phone call I called him back. He said to me when I asked him if he talked to the "bossman" yet..yes, I did and we aren't going to do anything. Of course my response was that's what I figured but a phone call back as you said you would do would have been appreciated. So then I called Jeff Schmitt. After telling him about everything he asked me what they did so wrong. I again said well seeing how Rick said he would call me back and did not and I questioned him about the 15 point inspection they said they did and how I thought it was funny how they gave all the other extra stuff they give with a car they sell except for the warranty (guess that should have been a red flag for us). His response to me was I am on my way over to the dealership right now I will look into this and call you back. Haha...well it's been over 24 hours and no phone call back from him either. I guess he trained Rick Credit. Anyway, I would NOT ever buy a vehicle from ANY of his dealerships. More
My lease of a new Nissan Maxima was one of the smoothest and pain free experiences I've ever had. I was given top dollar for my trade-in and my payment actually surprised me because it was right where I th and pain free experiences I've ever had. I was given top dollar for my trade-in and my payment actually surprised me because it was right where I thought it should be. I'll definitely be back for a new vehicle in 3 years. Thanks for the great experience gentlemen. More