Jeff Schmitt Mazda

I've woken up at 730 in the morning 3 days in a row only to work or go to school till 10 at night and bed at around 1 because of homework, been late for class and almost missing a test, had 30 miles of wast to work or go to school till 10 at night and bed at around 1 because of homework, been late for class and almost missing a test, had 30 miles of wasted gas due to the technician driving my car 30 miles for "testing" (didn't even refill my tank any)and to top it all off my time constraints was the reason for this them not fixing the part properly the second time when it was gunked up. Sorry I work and am in school so I don't have time to sit around and do nothing. Jeff Schmitt Auto Group should have stepped their game up they've lost 2 customers. Originally I defended them for not calling about the part. But not any more. If I order a part on Monday the 2nd and you expect the valve to be in on the 5th or 6th, why did my mother have to call the 11th to see if the part was in? Apparently it came in on Tuesday. I do not have the shipping invoice and will give them the benefit of the doubt but near end of business day on the 11th there had not been a phone call to inform us of when we could have it installed. This is not the first time they have ordered a part which we paid for ands received no notification on it's arrival, but the other story is my mothers to tell. This dealership has lost all credibility with me for this problem. If you need more time to fix something, then ask for it don't do a rush job and mess up or not completely fix the problem. Either they though I was less than a customer and was some bum that had nothing better to do than sit around for this problem to be fixed or they thought they could half do it. I know the reasons behind there being gunk built up which could lead to another trip up to the dealership for more removal but why wasn't I informed of this at the time of pick up? When the excuse that they "couldn't get it all out" and "the time limit was too short", I became completely flustered. Being a person who sells Verizon Wireless with near perfect customer service, the customers best interest is always in mind. We are all human I would have no qualms about explaining these problems in the beginning to them; not only to cover my bases but also to find any hesitations or possible scheduling conflict with my customer. Actually, it happens all the time when I am selling phones. The customer often needs to come back in to do the upgrade or to transfer pictures, which can take hours. If my credibility comes into question I believe my record and account manager's approval will speak for me as well as the many customer complements my bosses have received. I was going to let mom handle this (I think she still will) but me being a nerd I decided to take the route of my people and write about it. More

I was looking for a new car, I had a budget in mind, and I wanted a car that gets great mileage. I drove the Toyota Corolla, followed by the Honda Civic, then the Ford Focus. After those test drives, I did I wanted a car that gets great mileage. I drove the Toyota Corolla, followed by the Honda Civic, then the Ford Focus. After those test drives, I didn't feel any of them had all the features I was looking for. I decided to visit Jeff Scmitt Mazda, just across the street from the other dealerships, and was welcomed by Sam Cotterman, who invited me to test drive the Mazda 3. I was pleasantly surprised by the power this car has, even though it's only a 2.0 liter it had a 5 speed automatic, so it runs really quiet at high speeds. The interior is much nicer than the other base models I tested, and has more standard features in the base model. I knew after test driving the Mazda 3 that I was going to buy it. I had shopped extensively on the internet, and had some other price quotes from other Mazda dealerships in Dayton, Columbus and Cincinnati. The salesmen at Jeff Schmitt worked with me to get a good price, and I bought my Mazda 3 knowing I had made the best deal possible. I love my new car, and the mileage is great, and averages much higher than the window sticker shows. The showroom is warm and inviting, very colorful and the service dept. is really top notch. I will be taking my new car in for the first oil change soon, which is complimentary. I rate my car buying experience at Jeff Scmitt excellent, and would like to thank Sam, Reggie, and Todd for their friendly and professional assistance. If you're shopping for a great small car on the Rt. 35 dealership strip, don't forget to stop in at Jeff Schmitt! More

Jennifer Leifheit was my salesperson. I really thought I was going to be wasting their time when I went in to trade in my car because of what I owed on it, and to keep payments on a smaller, new car to a mi was going to be wasting their time when I went in to trade in my car because of what I owed on it, and to keep payments on a smaller, new car to a minimum. The moment Jennifer introduced herself I was confident that she would do her best. She was friendly, knowledgable, and very willing to answer questions in detail. We talked as if we had been friends for a long time. I am not a people person but I found it very easy to like Jennifer. If I recommend people to your dealership I will tell them to see Jennifer. Also Larry was very helpful with going over the paperwork and explaining everything I was signing. He also made sure that I was aware of items that they offer that I would never have thought about. He also was easy to get to know and talk to. Jeff Schmitt has always had great people. I have a trust in them and I dont worry when I leave. Competition is heavy out there, but I will never deal with anyone else if I don't have to. A special thank you to all at Jeff Schmitt who have made such a great car buying experience. More

I haven't driven for almost 11 years. When I lost my Mother and driver, I knew I had to learn to drive again and get another car. I had a good idea what I wanted and set myself a budget. I searched the Mother and driver, I knew I had to learn to drive again and get another car. I had a good idea what I wanted and set myself a budget. I searched the computer for cars I would like and prices. Jeff Schmitt came up and my friend took me to look at the car on line. I met Nathan Hem who was a new sales consultant. I truely thought this would be a bad experience not having a male counterpart with me to "do the talking" and dealing with a new consultant. Much to my surprise, Nathan was so comfortable to work with and knew alot about what I needed to know. If he wasn't sure, he didn't "give me a line", he went to get the answer. He made sure all my concerns were addressed and did not pressure me to buy the vehicle I thought I wanted. He offered me alternatives to meet my budget and particular needs should the car I drove not quite work out. I went to other dealers afterwards,just to make sure I was purchasing the correct car and quickly wound up back where I started, with Nathan. Although I had a slightly better offer at another dealership, I liked the relationship I had with Nathan at Jeff Scmitt better. I recontacted Nathan, we rangled a couple more details and the car was mine! When I went to the dealership to finalize the details, I got even more than I expected with the warranty, the free "ding" repair, free new car keys if I lost mine,the free every 4th oil change, etc. Todd, the gentleman that worked with me on finance and getting the paperwork done was also great. He also gave me options and went into great detail on the services Jeff Schmitt offered. So, all in all, I got the perfect car I wanted, for the perfect price within my budget and had a great experience with the individuals who worked hard to get me what I wanted. In this world of horrible "car salesmen and dealership" stories, I expected to have an uphill battle for some time but it wasn't the case at all. Thank you Nathan and Todd for giving me a great car-buying experience! I love my little VW Bug!! Thank you again, Trudy M. Spears More

I have given such a great review for the simple reason of my visit being spectacular. I have experienced the service at many different dealerships in the past and none have even came close to Jeff Schmitt Ma my visit being spectacular. I have experienced the service at many different dealerships in the past and none have even came close to Jeff Schmitt Mazda. My future business can always be expected here! More

We found our CX-7 online at the dealer's website. I called the dealership and spoke with Rick. He had the car cleaned and ready to go when we got there. We took the car for a test drive and loved it. called the dealership and spoke with Rick. He had the car cleaned and ready to go when we got there. We took the car for a test drive and loved it. We agreed on a price and went through the financing pretty quickly. The whole experience was great from start to finish and we will be back. More

We have always been a Ford and Chevy family. I had previously taked to Jesse and he gave me his business card. We thought we would give him a chance and see what he had to offer. After showing us a previously taked to Jesse and he gave me his business card. We thought we would give him a chance and see what he had to offer. After showing us a Madza all all the features we test drove and were sold. He also ask us to test drive a Chevy just to make sure, but there was no comparison. The whole process went very fast and smooth, thanks to Jesse working with us. I have since been back for my first oil change and the service department was great as well. Jesse's customer service, friendiness, and knowledge of the car far exceeded our expectations. I have since had to call Jesse and ask a couple of questions and can always see his fiendly smile over the phone. I love my Madza 6 and will always buy my cars from Jesse. Jeff Schmitt is very fortune to have a salesman such as Jesse!!! More

We purchased a 2007 Jeep Compass from the Jeff Schmitt Nissan location in Alpha. We met Jesse Tenney as we were driving through the Jeff Schmitt Mazda lot (across the street)late one evening. Even though Nissan location in Alpha. We met Jesse Tenney as we were driving through the Jeff Schmitt Mazda lot (across the street)late one evening. Even though he was there well past their closing time, he was happy to stop and answer a question for us (and then gave us his business card). We called him back a couple days later after we had researched cars on jeffdeals.com. He met with us at 3 different lots (Nissan, Mazda, and one of the Fairbord locations) because we wanted to test drive some other cars. In the end, we settled on the very first car we found on the Nissan lot. Jesse was awesome to deal with! He was very professional, friendly and patient. We did not feel pressured at all. He stayed with us until 11pm last night while we waited to sign the sale papers. All of the people we talked with were very very nice. Jamie Tolle even ordered pizza for us and the other folks that were waiting. Todd(our finance manager)was very plesant to deal with as well. It was a very nice experience much to my suprise. Even though were were buying a relatively inexpensive car, the experience made us feel like we were just as valued as someone spending a lot more money. We purchased a Cadillac xxx a couple years ago from Jeff Schmitt and had a good experience then too. We really like the jeffdeals.com site. Its nice to be able to search the whole inventory (regardless of location). We like the easy access to the CarFax reports and the other helpful information that is provided for each and every car. We will definitely contact Jesse again when we are in the market for our next car/truck. More

Jesse was very friendly and not pushy at all, hes a good car salesman. Also everything was so easy the process didnt take long to do and they were eager to get it dont the first day although i wanted to wa car salesman. Also everything was so easy the process didnt take long to do and they were eager to get it dont the first day although i wanted to wait they were willing to stay late just to sell me the car.... would defintley reccommend other to Jesse at Jeff Schmitt. More

This dealership was one of the most professional and willing to work with you dealerships I have ever been to. When buying a car I have never been to a place that cares about their customer like Jennif willing to work with you dealerships I have ever been to. When buying a car I have never been to a place that cares about their customer like Jennifer did at Jeff Schmitt! Frank was a very nice guy and did a great job in helping us as well. We love our Jeep and will continue to recommend Jeff Schmitt to all of our friends and family! More