
Jeff Schmitt Mazda
Beavercreek, OH
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Austin was our sales consultant; he was truly amazing from the start very knowledgeable and helpful. It was the best car buying experience we have had and grateful he was our salesperson. Karma was our f from the start very knowledgeable and helpful. It was the best car buying experience we have had and grateful he was our salesperson. Karma was our finance representative she was also amazing answering any questions we had. She also is a true asset to the dealership. We would recommend this dealership to anyone. Thank you both. More
I only deal with Jeff Schmitt Mazda for my vehicles and maintenance. We always get the best service, respect and communications. Today I traded my 2021 CX5 for a 2025 CX5 seamlessly. I needed 2 features maintenance. We always get the best service, respect and communications. Today I traded my 2021 CX5 for a 2025 CX5 seamlessly. I needed 2 features especially, but with the car suggestion from the sales staff, I now have more than I knew possible, all within the price range that works for us! We really appreciate how they have gone above and beyond the "normal" sales. More
I have leased vehicles through this Mazda dealership for the last 5 years and have overall been pleased with their service. Dealing with the car dealership tends to go both ways, but at the end of the day h the last 5 years and have overall been pleased with their service. Dealing with the car dealership tends to go both ways, but at the end of the day having someone make you feel as though your concerns are their own demonstrates true customer service! More
Steve Gwinn Sales Consultant was great to work with. Excellent follow-up, speedy follow through. Efficiently explained car features and respectfully answered all my questions. He knows Mazdas and made m Excellent follow-up, speedy follow through. Efficiently explained car features and respectfully answered all my questions. He knows Mazdas and made my buying experience enjoyable and stress-free. More
We typically never post reviews on line. However...my wife and I had a exceptional experience shopping for a new car at Jeff Schmitt Mazda and in particular working with Matthew Mick. We e However...my wife and I had a exceptional experience shopping for a new car at Jeff Schmitt Mazda and in particular working with Matthew Mick. We explained to Matt what our specific needs were and that early in the process we just wanted to better understand what Mazda had to offer versus actually driving a car. We visited other dealerships who were given the same message. Some were OK, and others barely tolerated us. When we went back to JSM, Matt expressed his willingness to continue to work with us and do his best to meet our specific needs. No high pressure sales tactics were ever used by Matt nor anyone else at the dealership. We ultimately purchased a new CX-5 and couldn't be happier with the entire process. First class all the way. This is the way a dealership and the purchase process should work. More
I purchased my Mazda at a different Mazda dealer but always come to Jeff Schmitt for oil changes and maintenance because of Cody Lesher, Service Advisor. Cody goes out of his way to make sure I understa always come to Jeff Schmitt for oil changes and maintenance because of Cody Lesher, Service Advisor. Cody goes out of his way to make sure I understand what is needed, keeps me updated on services being performed and what services are suggested for upcoming routine maintenance. Jeff Schmitt is so fortunate to have such a friendly, positive and helpful person as a representative of their service department! More
Everything went fine until I sat and waited for almost an hour to talk to a finance guy. I wasn't financing so I had no idea why I had to see him. I was facing a three hour drive back home and I wanted to g hour to talk to a finance guy. I wasn't financing so I had no idea why I had to see him. I was facing a three hour drive back home and I wanted to get back before dark. I was assigned to a girl named Maddie who had just started working there. She tried hard but since she was unfamiliar with everything she had to ask other employs about everything. Since I wasn't trading in a car and since I was paying cash there is no reason to take hours to do the transaction !!!! More
Chloe and Karma were so helpful during my car buying journey. From my first test drive when I arrived on the lot a few minutes before closing time, to locating the trim and color I wanted, to delivery d journey. From my first test drive when I arrived on the lot a few minutes before closing time, to locating the trim and color I wanted, to delivery day, Chloe was a pleasure to work with. Helpful, communicative and low-pressure - exactly why I came back to Jeff Schmitt instead of any of the other dealers I talked to. Karma also gave me all the information ahead of time that I needed to consider before signing papers and handing over the check - I took it home with me to review while waiting on my car to arrive. I’m so thankful for that option, because now I feel really good about the decision to add the protection options that I did. I’m so grateful to have worked with two professional ladies like Chloe and Karma on my CX-5 purchase. More
Got the opportunity to work Steve Gwinn in regard to a TON of questions I had about a SUV that I was interested in. I have never owned a Mazda and he gave me a lot of information on the different models a TON of questions I had about a SUV that I was interested in. I have never owned a Mazda and he gave me a lot of information on the different models and discussed what would work for me. Also spent time discussing financing and trade in information. He was very professional and did not feel the "pressure " to just buy a car. I greatly appreciated all his time. More