Jeff Schmitt Chevrolet South
Miamisburg, OH
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Overall experience was great. George did everything in his power to make the deal and got our monthly price to exactly where we wanted to be. It took a little to long to get into a finance person, but on his power to make the deal and got our monthly price to exactly where we wanted to be. It took a little to long to get into a finance person, but once we were in there it went quickly. Highly recommend George!! More
Problems with the Sales Person but once in financing all went GREAT WITH kiki!!!!!, but still had a few bumps in there sHE WAS HAVING PRINTING PROBLEMS. but we went home in our new vehicle but on plates tha went GREAT WITH kiki!!!!!, but still had a few bumps in there sHE WAS HAVING PRINTING PROBLEMS. but we went home in our new vehicle but on plates that were not registered to that vehicle, and had no sales paperwork to show the police if stopped. Also, The Motor trend rating that the dealership received is ok for vehicles under 66,000 miles but NOWHEREe anD i mean NOWHERE does it state this. the free items you receive is only for vehicles under 66,000 miles,I explained this was veryt misleading and that statement was ignored. Also on the next day I asked to speak with a manager and was not allowed was given different reasons on why. But KIKI was great and answered alot of questions that we feel sales should have been able to answer for us. We ended up purchasing a 2006 Buick Terreza at a great price and great finanacing thats to KIKI. we had asked our sales person Tina for the remote to the vehicle i know 3 times, and she stated it cannot be found, but said call her when she reutned from vacation in 2 weeks and she would find it. Next day we came back about the tags and asked to speak with a Manager we explained our situation to a different salesman and he said he would take care of it I did not get his name, but he got the front plate holder for us and had it mounted KIKI in financing came back in on her day off to complete the sale and explain alot of thigs to us. She got our 30 day tag and the Second Salesman had it installed. We explained to Tina on the first day that there were warning lights comming up about servicing the ABS Sytem, the Stability control and the traction control system. Tina Said That due to the Low Price of the vehicle they Problally would not fix this, and this is why they had the Price maked down 4,000.00 due to this problem. Tina also said that we would have to get our own front Tag Plate holder, stated just put the Front Plate in the Window and it will be ok. This seemed wrong to me. That same day the Second salesman stated he had them order a new key remote and it would be in the next morning. The next morning my wife went to pick up tthe remote and the service department stated they know nothing of ordering a remote. the servie person went straight to a manager and got5 permission to order it, it came ibn todqay and was programmed to the buick. As for the problem with the ABS and other warning messages i was able to resolve this on my own in about 10 minutes that fixed the problem. Seems bad that the service department could not do this or even the sales person could bnot ecven check into this for us. I would recommend this Dealship but with CAUTION!!! about the sales Team and what you are told. Still waiting to speak with a Manager on these issues. More
We had an appointment at 6:45 and was told to ask for a manager. When we arrived a very nice lady (Tina) approached us and when I told her this she said they tell everyone that and she would be more than h manager. When we arrived a very nice lady (Tina) approached us and when I told her this she said they tell everyone that and she would be more than happy to assist us. We told what we were there for and she found the vehicle and brought it up. It had a dead battery so we were unable to actually drive it but she took us around the parking lot and answered questions we had. She did not want us to take out on the road in case the battery failed. After waiting a lengthy time (they were backed up in finanace) we got into the finance office and spent time with Patrick getting all of the paper work filled out. It was late when we got out of there and we were all tired, but over all it was very good. Received a phone call from Patrick asking me if I could come back down and redo paperwork as there was an issue and was told the payment had not changed. So set a time with Patrick for 5:30 and when I got there he was with someone else. I waited a short time and he came out said it would be about a 1/2 hour, I told him I did not have that much time, feeling since I had an appointment that I really should not be asked to wait. He asked the people he was with to pleae give him some time, he got my folder and took me to another office. He discovered that his watch had stopped and he did not realize that he was almost an hour behind time, cannot fault him for that, things happen. We got the new paperwork done and he informed me that the payment had lowered about $75.00 a month. Well, needless to say that was Wonderful news and well worth the hassel of coming back down (live northwest of Dayton about 30 miles or so). I would say my overall experience with your Miamisburg store was very good. Everyone, even the sales people that were not assisting me were very pleasant. Tina, was especially nice, as was Patrick. I would definitely come back in the future if another vehicle is needed and will recommend this dealership to any of my friends that say they are in the market for another vehicle. Thank you Jan Whitacre PO Box 48 Laura, OH 45337 937-409-1288 More
We bought our new Chevy cruze from this dealership. We have dealt with awesome people, and have had great services. Everything has gone as smoothly as possible, and have had great luck with the car. It h have dealt with awesome people, and have had great services. Everything has gone as smoothly as possible, and have had great luck with the car. It has been an overall great experience, will do business again in the future! More
I would recommend Jeff Schmitt Chevy South to anybody looking for a great overall experience in purchasing and new or used car. Nick was very attentive to my needs and what i was looking. Him and Bill wo looking for a great overall experience in purchasing and new or used car. Nick was very attentive to my needs and what i was looking. Him and Bill work well in getting me in the car i wanted and needed. Thank You Both!!! More
The salesman, sales manager & finance manager gave me a great price on my trade in, and worked very hard to find every discount possible. The salesman, Johnathan Miller could not have been any better fr a great price on my trade in, and worked very hard to find every discount possible. The salesman, Johnathan Miller could not have been any better from the time he greeted me through the end of the sale, making sure I knew what all the bells and whistles were for on my new Malibu and how they operated. Sammy Zuppardo, the finance manager was a real sweetheart explaining all the options on financing and getting me a great rate. The sales manager, Martin Ziegler made himself known from the start. He has an excellent personality and makes certain that you are happy. I can not say enough good things about this dealership. They are GREAT and I would highly recommend them to anyone. More
My husband had purchased a truck from Jeff Schmidt over a year ago in Fairborn. We were very pleased with that transaction. We decided it was time for me to have a newer vehicle and decided to try the one year ago in Fairborn. We were very pleased with that transaction. We decided it was time for me to have a newer vehicle and decided to try the one in Miamisburg, OH. as it was a lot closer for us to drive there. Every person we dealt with there were a wondboerful group of people showing concern, friendliness, as well as being professional. I would recommend both of these dealerships to anyone. I only made the purchase this past Sat. and so far, I'm very pleased. Would recommend this dealership to everyone. Rita Roark More
Had a great experience buying my van today. Nick was very helpful, he went above and beyond to get us a vehicle. I would definitely recommend Jeff Schmidt to my friends and family. helpful, he went above and beyond to get us a vehicle. I would definitely recommend Jeff Schmidt to my friends and family. More
Overall it was a very good experience. Started out by filling out an online credit application and then going into the dealership. Brian Pettitt worked with us from the beginning. He helped us with get filling out an online credit application and then going into the dealership. Brian Pettitt worked with us from the beginning. He helped us with getting all necessary paperwork together. We came back to the lot and test drove a couple of cars. We were not approved for either one we wanted. We were approved for one car but was not interested in it. I like the fact that Brian did not try to talk us into a vehicle we did not want. We left thinking we would have to wait until another time down the road. Brian and the staff didn't quit on us they kept looking for possibilities. Brian called me to tell me they had gotten me approved for a NEW vehicle. I was very impressed with the dedication and professionalism of everybody we dealt with. I recommend this dealer to anybody! More
The salesman August was a very likeable guy he answered all questions quickly and made sure our purchase was fun and enjoyable. The guy in finance was also great to work with. He got us in and out of the f all questions quickly and made sure our purchase was fun and enjoyable. The guy in finance was also great to work with. He got us in and out of the finance office quick. I'm not sure what his name was. They he was a younger guy. The other dealership employees were Aldo very friendly. This is my second vehicle I've purchased there and would like to do business with them next time I decide to purchase.Also I had to bring back the truck for a spray in Berliner and they were very quick and accommodating getting that finished. More