
Jeff Schmitt Chevrolet South
Miamisburg, OH
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I have always had my truck worked on at Jeff Schmitt Chevrolet south. And have never had any problems. But after my recent visit will not be back. When dropping off my truck I told them I had three diff Chevrolet south. And have never had any problems. But after my recent visit will not be back. When dropping off my truck I told them I had three different concerns with my truck and they proceeded to tell me they were going charge me for three diagnostic fees. Which I’ve never heard any place doing that. Also they replaced my torq converter and everything seems fine till now it’s making a loud popping sound and it never did that before. So I go up underneath my truck and in the process of trying to find the popping I did notice all my shocks are rusted very bad and they supposedly inspected them the visit before this one. And there’s no way they passed. I’m just really disappointed in this dealership. More
I had a minor warranty issue with my 2023 C8 Corvette. Service Tech Jacob White evaluated the issue and scheduled a service appointment within a few days. When I arrived for my appointment, Jacob already Service Tech Jacob White evaluated the issue and scheduled a service appointment within a few days. When I arrived for my appointment, Jacob already had the car checked in and the issue was resolved within the estimated 1 hour quoted time frame. Excellent overall experience. More
The dealership was very clean and organized. Staff friendly and knowledgeable. Answered all my questions .assisted me in ordering a paint pen to match my car.. my salesman (joey) offered to Staff friendly and knowledgeable. Answered all my questions .assisted me in ordering a paint pen to match my car.. my salesman (joey) offered to demonstrate on how to use the pen correctly More
Awful! I am truly disappointed in the management with Jeff Schmitt in Miamisburg. You would think that the manager, August, would be interested in maintaini I am truly disappointed in the management with Jeff Schmitt in Miamisburg. You would think that the manager, August, would be interested in maintaining relationships but unfortunately, his only concern is how much money he can get from you only to not tell you the details behind things that as the consumer you need to know. Or simply misuse the terms of a contract for his own benefit. Both my parents have purchased every vehicle they have ever had from this exact car lot, my dad buys a new car every couple of years. My mom bought her previous vehicle and her new one a few months ago and from August personally! My dad took me there when I was 16 for my first car and later took my daughter when she turned 16. Over the last 50 years, my family and I have always enjoyed our time and experiences with Jeff Schmitt but this last experience was just unbelievable how little the customer means. It's truly a shame how one person can ruin things that a company spent 50 years building. At least for the manager, I can say the customer is not the priority. Also, when I asked who I speak to above him, he responded, there is no one! It's me I am the manager here. It's just me (As if he doesn't have a boss, right?). More