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Jeff Schmitt Chevrolet East - Service Center

Beavercreek, OH

3.2
24 Reviews

24 Reviews of Jeff Schmitt Chevrolet East - Service Center

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August 20, 2018

BUYER BEWARE!!!!!!!!!!!!!!! This is in response to Ashli Kitchen's response of my complaint(review) on August 13th! I still have not heard from her or anybody else from Jeff Schm More

by Ripped off by Jeff Schmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Ward, Clay Alsyp and Ashli Kitchen
Aug 27, 2018 -

Jeff Schmitt Chevrolet East responded

We understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471

August 10, 2018

WOLVES IN SHEEP'S CLOTHING!!!! I recently went through a two-week ordeal having to deal with Jeff Schmitt's inept service department and having to Shell out $370 in repairs due to t More

by Ripped off by Jeff Schmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Ward, clay Alsyp, and Ashley Kitchen
Aug 13, 2018 -

Jeff Schmitt Chevrolet East responded

Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471

March 16, 2018

scammers my father said there are two kinds of thieves, one has a gun the other has a pen. this company sent me a extended warranty offer for $799.00 per mont More

by smarter than them
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jeff schmitt
Mar 19, 2018 -

Jeff Schmitt Chevrolet East responded

Thank you for reaching out to us with your concerns. We would really appreciate the chance to speak with you regarding what occurred. Please contact us at your convenience. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471

February 01, 2016

Service repairs not completed, required return visits Continued issues with service quality, repairs are not done correctly causing repeated return trips to dealership. This visit one of the replacement p More

by myersr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
3