Jeff Schmitt Cadillac

EXCELLENT customer service!! Dan, my Sales Consultant was superb and made sure all my questions and concerns were addressed as if I were buying an expensive new model! The entire support team was outstanding superb and made sure all my questions and concerns were addressed as if I were buying an expensive new model! The entire support team was outstanding, including the Asst Mgr who welcomed me, the Service Mgr who met me at the car to address questions and finally the Business Mgr who stepped through the paperwork. They were all about meeting my needs & addressing my concerns. I bought an older used car and received top level support throughout the process. Thanks all, especially Dan!! It was a great experience and I love my new car. More

Everyone was extremely helpful and pleasant. Managers listened to and addressed my needs and concerns and were able to answer all my questions. Overall, a positive experience. listened to and addressed my needs and concerns and were able to answer all my questions. Overall, a positive experience. More

Kevin was our salesman, he was very friendly and very helpful. I hadn't got to drive the car yet so I was going to put $100 down so I could look at it first when it was done. We decided to go ahead and f helpful. I hadn't got to drive the car yet so I was going to put $100 down so I could look at it first when it was done. We decided to go ahead and fill out some paperwork to get me financed. Dan Johnson came in and asked for 3,000 dollars, he said that the car was ours but we had to pay all of the money down. He was very rude, didn't introduce himself or say who he was. He wasn't professional, and didn't seem to care about what we had to say, he just wanted the sale to be done. We didn't know what happened to Kevin.. he was the one dealing with us for an hour before. After a little longer we put $100 down and Kevin called me after the weekend to tell me my car was running. Ian Quinn was extremely helpful. He got outstanding rates for me. Kevin and Ian both were very friendly, helpful and professional. However if I had to deal with Dan Johnson again I would have lost my $100 and gotten a car somewhere else. More

.... Was not a great experience.. But the car was nice. I was not pleased with financing through the dealership. It cost me a quite a bit more money was not pleased with financing through the dealership. It cost me a quite a bit more money More

I would just like to say that Brian was very helpful in my purchase of a 2005 Hummer H2. There were a couple of items that I felt needed to be taken care of for me to finalize the deal. With this being sta my purchase of a 2005 Hummer H2. There were a couple of items that I felt needed to be taken care of for me to finalize the deal. With this being stated they were taken care of with no hassle. Thanks again to Brian and staff for a positive encounter. After contacting dealer about XM radio and OnStar that I was told by salesman was free for three months. I was informed that it wasn't. I was told it only applies to 06's or newer. Onstar was activated after contact with dealer. Still waiting on 3 months of XM Radio. More

Bryan did a fantastic job of keeping us informed of everything and explained everything in detail and made sure we understood everything about our vehicle. He worked with us on coming up with a payment everything and explained everything in detail and made sure we understood everything about our vehicle. He worked with us on coming up with a payment that was within our budget and explained all our options. Bryan was also very very friendly, polite, and professional. More

Kevin was great in getting me in to a silverado. He got me a great deal and was very friendly and great customer service. he answered every question I had and would recommend anyone to do business with Kev me a great deal and was very friendly and great customer service. he answered every question I had and would recommend anyone to do business with Kevin. Thanks Kevin. More

David was excellent in answering all questions. He was very patient and informative. He stayed with me all day. He made sure I was comfortable. I spent the whole day there. The establishment was very or very patient and informative. He stayed with me all day. He made sure I was comfortable. I spent the whole day there. The establishment was very organized and clean. I will definately recommend Jeff Schmidt Auto to everyone I know. More

Every thing was good very happy so far . Did get home and found out we will have to put brakes on the car . Good salesmen Thanks Bryan found out we will have to put brakes on the car . Good salesmen Thanks Bryan More

Was not anticipating the additional "Pro-package fees and etching fees" that were not built in to the price, but added in to the paperwork at the end. I would tell my friends to be leary of this. fees and etching fees" that were not built in to the price, but added in to the paperwork at the end. I would tell my friends to be leary of this. After driving 2 hours one way to see the car we really didn't want to leave without it. We were serious about purchasing and had planned to pay the advertised internet price with the tax, title, and possibly some other SMALL sort of docking fee or whatever. I was taken back at the additional $1500.00 that was not disclosed. Looking back, we should have sent an email to Kalene before we made the trip about an exact out the door cost. I will be sure to do that the next time when we ever do this again. More