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Jeff Schmitt Cadillac

Beavercreek, OH

4.2
253 Reviews

631 Orchard Ln

Beavercreek, OH

45434

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Showing 253 reviews

June 11, 2024

We had a great experience with the purchase of a new Cadillac from Jeff Schmitt Cadillac. Our sales rep is Marcie and she has went above and beyond to make the buying experience fir our needs exactly. More

by bkp920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcie, Mario
October 25, 2023

Always dreamed of owning a Cadillac. Thanks to the people at this dealership my dreams became a reality. I appreciate the patience of the employees. It took over a week for me to pull th More

by Lisa B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob,Jeff,Mario
October 21, 2023

Everyone that I came into contact with during our purchase was absolutely fantastic. It was maybe our best purchasing experience. Thank you to a wonderful staff! More

by DCAC0498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Morgan
October 21, 2023

I had a great buying experience while purchasing my certified XT6! Marcie was great to work with and Mario made the financing simple and easy. I would buy from them again! More

by Jen E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcie and Mario
October 21, 2023

Best buying experience I have ever had in my life, not only for cars but for anything. My sales rep was very knowledgeable. He listened to my concerns and needs then directed me to the perfect vehicle. Wo More

by Carla Decan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Losey , J.P. Morgan, Mario McIntosh, Jeff Ryherd, Nick Markoff
Oct 21, 2023 -

Carla Decan responded

Go to Jeff Schmitt Cadillac you won’t regret it!

October 21, 2023

Look at your car inside and out. Lay on the ground and roll under it. Check everything. When you buy it and find out it wasn't really certified, you'll wish you had. This dealershi More

by rhonda.c.garman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager claimed this was impossible to miss and the decision to not correct it was Jeff Scmitt, Sarah Banks, Mark Skiba
Oct 21, 2023 -

Jeff Schmitt Cadillac responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact me at your earliest convenience. I hope to hear from you soon. Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-879-1918

Oct 21, 2023 -

rhonda.c.garman responded

Are you planning to replace the tire at no cost? Are you willing to do this without blaming me or my daughter for puncturing and plugging the wall of a tire, from the inside , on the $40000.00 car we bought 3 1/2 months ago?

Oct 21, 2023 -

rhonda.c.garman responded

No second response speaks volumes and punctuates their first.

October 21, 2023

Great job! Everything was excellent. Rob, Corey, Colling, Marcie, and Malcolm are great!! Managers JP and Jeff as well More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Banks, Mark Skiba
April 25, 2023

I saw an ad "on their website" for an XT5 lease. I emailed and called them about it to which they said said they couldn't/wouldn't honor it. I was told that for a $150 more per month they would do More

by cathyw
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nick Markoff
Apr 28, 2023 -

Jeff Schmitt Cadillac responded

Cathy, We apologize for the inconvenience you experienced with the advertisement on our website. The ad accidently popped up and as you stated we took it down immediately when you brought it to our attention. We have passed this along to upper management and we take your feedback very seriously. Thank you for taking the time to bring this to our attention. Ashli Kitchen | Executive Assistant| akitchen@jeffdeals.com | 937-879-1918

January 30, 2021

Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, neg More

by NC911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sanders, Shawn LeVan, JP Morgan
Feb 03, 2021 -

Jeff Schmitt Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

September 09, 2020

I just don't understand why I could not find a real RED (maybe velocity red) 2020 Cadillac with chrome handles and white or light interior...so I may consider a black or white one as the year near the end. More

by fadclemons0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Banks
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