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158 Reviews of Jeff Haas Mazda - Service Center
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October 15, 2015
Trust means a lot! I own a 2008 Miata, and have been taking it to Jeff Haas Mazda for service for many years. Todd Troublefield has been my advisor, and he has always b I own a 2008 Miata, and have been taking it to Jeff Haas Mazda for service for many years. Todd Troublefield has been my advisor, and he has always been wonderful to work with. He has always been friendly, honest, and helpful. He's definitely earned my trust, and that means a lot! More
by Retired
Employees Worked With
September 16, 2015
Always great service! Todd Troublefield has been our service advisor since 2010 and always takes care of us. Any time we have called to ask a question or get a suggestion Todd Troublefield has been our service advisor since 2010 and always takes care of us. Any time we have called to ask a question or get a suggestion he is always quick to respond and we trust his advice. He is always up front and honest about repairs and costs. He is the reason we keep using the service department. If you are taking your car to Jeff Haas for service, make sure and ask for Todd! More
by bnvest
Employees Worked With
September 15, 2015
Carlos Guzman - Thank You. Carlos has been my Service Advisor with my Mazda Tribute (2001) and now with my new Mazda CX-5 (2015). He is the reason I bought my new car at Jeff Carlos has been my Service Advisor with my Mazda Tribute (2001) and now with my new Mazda CX-5 (2015). He is the reason I bought my new car at Jeff Haas Mazda and why I will take my car to JHM service department. I highly recommend Carlos Guzman because of his knowledge & he goes the extra step to make sure I understand what is going on with my car. Thank you Carlos. More
by PMurray
Employees Worked With
August 09, 2015
15000 mile service The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending mo The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending most of their time typing. That's an indication to me of excessive influence of legal xxxxxxx. Their agenda is to generate documentation to provide legal cover to evade responsibility rather than to improve service and customer relations. More
by MX-5 Fan
Employees Worked With
August 02, 2015
Extraordinary service experience is my expectation. We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and th We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and this dealership date back more than 20 years and I refer friends and family to him for maintenance and repair. This is where we'll buy our next car as a result of a great long-term relationship. More
by mfleming007
Employees Worked With
July 31, 2015
"Busy today... come back later.." I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the last date of the month they had no time for appraisals and that I would be better off coming in the next day or at a later date. When I told the guy on the phone that I was hoping to get it done on the same day, I was told they didnt have time. Finally I told him if that was the case I would call up another mazda dealer. To this the person on the phone just said "okay" and disconnected the line. No apologies, no saying sorry, not even a trace or a hint showing his inability to help me out. It was as if he wasnt even interested in talking to me or getting my business. That was the worst kind of salesmanship I have seen. Such people should never be asked to deal with customers. More
by Xperiences
Employees Worked With
Other - not known
July 27, 2015
Friendly, Efficient Service The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. N The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. No hard sell on a myriad of services that I don't really need. Just good, efficient service. Cynthia Ramirez was my service advisor and she did an excellent job. Thanks again for being a great Mazda dealership. More
by Jerry
July 22, 2015
Exceptional customer service I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and s I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and she called me back to let me know when my vehicle had arrived. The service dept quickly confirmed the suspected problem. Cynthia was very responsive to all my needs and requests. My vehicle was ready in the estimated time range she gave me. She showed great care, concern and professionalism. I would definitely request her again to be my service rep. More
by Kenah
Employees Worked With
July 19, 2015
10000 mile service Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the ser Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the service that I needed and even got me a discount. She was very thoughtful as well: when she was about to leave for the day, she took the time to come to me and let me know she was leaving and how everything was going. Great service for my car as well. More
by alp1635
Employees Worked With
July 19, 2015
Legitness Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of the good work they done for me! More
by Frankie10
Employees Worked With
