Jeff Haas Mazda - Service Center

2013 Mazda 3 Service My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicabl My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicable service specials. More

Fantastic service by Allan Hempel Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to me. Thanks, Allan More

Excellent experience. As always the service is great, staring with Todd Troublefield he is very nice and professional, the mechanics are very good. And since we bought As always the service is great, staring with Todd Troublefield he is very nice and professional, the mechanics are very good. And since we bought the car there we never had any complaint. Thanks a lot. More

Always great service. I did not buy my car here but now that I live in Houston my next purchase will definitely be with Jeff Haas because of the excellent service I receive I did not buy my car here but now that I live in Houston my next purchase will definitely be with Jeff Haas because of the excellent service I receive time and time again for Mr. Carlos Guzman. He always goes above and beyond. Highly recommend this location because of him. More

Great Service This was my first visit to Jeff Hass Mazda. I cam in to get established with a service writer and met Todd Troublefield. He was very quick as to setti This was my first visit to Jeff Hass Mazda. I cam in to get established with a service writer and met Todd Troublefield. He was very quick as to setting me up as a new customer and extremely professional. He answered all of my questions, took me on a tour of the facility and kept me well informed during my service. I'm glad to have Todd on my side. Looking forward to having myMazda CX9 serviced at Jeff Hass going forward. I quite sure Todd will take care of me quickly and professionally . Thanks Todd, Terry Garcia More

Great service experience Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car w Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car was serviced during the day. More

How Do You Spell Excellence? I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is always available to help when you need it. Recently, I purchased my second new car from Jeff Haas , and, the day after I bought it, I discovered what seemed like an unusual collection of fluid to the side and rear of the vehicle. At first, I thought it was simply from the rain or from using the air conditioning. However, when it didn't evaporate, I wiped up a clear, viscous liquid with a consistency similar to oil. I called Todd, who advised me to bring it in early on the next business day. He took the car back for inspection. They didn't find anything, but after further discussion with the mechanic, we decided it could have been brake fluid. When I went to Jeff Haas, it had not happened again since I first spotted it, so we decided to keep an eye on the car and to watch for the first sign of recurrence (if it did, in fact, come from the new vehicle). Cars, whether new or not, are huge investments, and we rely on them every day of our lives. Todd understands that, and he takes customers' concerns seriously. He could have just dismissed what I said since you don't expect problems from a new car, but instead he listened to my description of symptoms and did his best to help diagnose the ailment. I am grateful for the Jeff Haas service department, and I am relieved that Todd is there to address any issues that develop. When you think about it, long after the contracts are signed and you drive the car off the lot, it's really the service department you end up dealing with for years to come. It's good to know that someone like Todd Troublefield is there to work with you and to watch out for your car's health and well-being. More

Outstanding I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my inf I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my information confirmed I was clear for one. Thanks. More

Satisfied Customer I have been going to Jeff Haas Mazda since 2002. My service advisor is Carlos Guzman. He has always done a great job in making sure my cars are kept I have been going to Jeff Haas Mazda since 2002. My service advisor is Carlos Guzman. He has always done a great job in making sure my cars are kept in good working order. Carlos always keeps me informed on any required service also giving a pretty accurate ETA. More

Outstanding, Well-Priced Service My family and I love Jeff Haas Mazda. Their service department is organized, friendly, and efficient. I think most people dread bringing their car in My family and I love Jeff Haas Mazda. Their service department is organized, friendly, and efficient. I think most people dread bringing their car in for service--but at Jeff Haas Mazda, I really do feel like I'm being given all of the information, the best deal, and the best service available. My Dad has worked with Todd Troublefield in the service department and won't go to anyone else. I brought my Mazda in this past weekend, however, and had an outstanding experience with Cynthia Ramirez. She was professional, friendly, and most importantly--she communicated with me throughout the service process, which ended up being longer and more complex than originally anticipated. She understands the importance of cost, a friendly attitude, and good customer service. I couldn't have asked to work with someone better. More