Jeff Haas Mazda - Service Center

The Best Mazda Place In Town My wife and I purchased our new 2012 car from Jeff Haas Mazda. We purchased the new car from them because we had a used Mazda's prior to our new car, My wife and I purchased our new 2012 car from Jeff Haas Mazda. We purchased the new car from them because we had a used Mazda's prior to our new car, and their service department maintained that car wonderfully! We have used Allan Hempel as our primary service rep for many years now and we do not allow any one else to maintain our car. We have put well over 100,000 miles on this car and Allan has ensured that virtually every one of those miles was driven without any issues or worry about our car. We have used Carlos Guzman as well when Allan is unavailable and we have not been disappointed in how we, or our car, is treated! I drive about 130 miles roundtrip to have them be the ones who maintain our car. I am very reluctant to trust anyone and when I do develop a trust, it is well earned! We are considering purchasing another new vehicle and it will be a Mazda from Jeff Haas Mazda! More

Carlos Guzman = The reason I drive Mazdas Carlos Guzman is my go-to Service Rep. He is the reason why I (and my family) have continued to purchase Mazda vehicles over the past 15+ years. I kno Carlos Guzman is my go-to Service Rep. He is the reason why I (and my family) have continued to purchase Mazda vehicles over the past 15+ years. I know I can always count on Carlos to take care of my car and keep it in tip-top shape. When I need to have extensive work done, Carlos helps me prioritize it in a manner that meets safety needs and my budget accordingly. Carlos explains all the work that needs to be done in a manner in which I can understand and doesn't use jargon that a non-mechanical person may not understand. I am always appreciative of his patience, guidance and service each and every time I visit the Jeff Haas Service Department. More

Manufacturer Vehicle Recall Todd Troublefield helped us set-up the needed service at Jeff Haas Mazda. The service was performed as scheduled and completed ahead the projected com Todd Troublefield helped us set-up the needed service at Jeff Haas Mazda. The service was performed as scheduled and completed ahead the projected completion time. Todd provided good communication to us allowing us to pick up our car as soon as the service was complete. Thank you More

Allan Hempel always gives great service Our family has been buying from Jeff Haas for many years. We always get our service done there and Allan has always been a top notch service person a Our family has been buying from Jeff Haas for many years. We always get our service done there and Allan has always been a top notch service person and very nice to deal with. So nice to deal with someone you can trust. More

Todd Troublefield is great n efficient. Thank you Everything was good. Waiting time was within expectation and waiting area quite comfortable. Coffee not so nice and should be replace. Todd is very e Everything was good. Waiting time was within expectation and waiting area quite comfortable. Coffee not so nice and should be replace. Todd is very efficient. More

Excellant service Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cas Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cashier. He also reminds me what service will be due next. More

Excellent customer service team Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first se Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first service advisor was and still is Carlos Guzman. I have also had great service from Todd Troublefield, Cynthia Ramirez and Allen Hempel. They are all very knowledgeable and easy to work with. Everything from the coffee stand to the courtesy shuttle service is superior to other car dealerships I've experienced, and the pricing is very reasonable. More

Above and Beyond I took my car in for the first oil change and car wash. Todd greeted me at the door by name which was a surprise since we had never met, however, he w I took my car in for the first oil change and car wash. Todd greeted me at the door by name which was a surprise since we had never met, however, he was very familiar with his customer list for the day. The above and beyond came when there was a situation with the car wash and the condition the car was left in. Todd and Keith both made sure that the situation was corrected immediately, After it was all said and done, the car was actually cleaner than the day I bought it brand new!!! Thanks guys for the GREAT customer service!!! More

Look no further, Carlos is the best of the best. I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear ab I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear about what services my car needs and exceedingly thorough in explaining what each service entails. I especially appreciate how Mr. Guzman greets me at each appointment and keeps me informed every step of the way. tl;dr: Superb experience from start to finish!! More

Smooth experience I came in for an oil change. I was helped by a man named Todd Troublefield who was outstanding. He kept me informed about the status of my car, in fac I came in for an oil change. I was helped by a man named Todd Troublefield who was outstanding. He kept me informed about the status of my car, in fact more than once during what was actually quite a short wait. Very professional and personable. He sets the bar high! Thanks, Matt More