Jeff Haas Mazda - Service Center

Great services and very accommodating when I asked for the car to be completed by 2pm. Your car also get wash in it's finish after service. the car to be completed by 2pm. Your car also get wash in it's finish after service. More

Friendly, prompt, courteous service- all personnel in the service department are very knowledgeable and helpful when there are questions regarding the auto repairs. I will continue to do business with this f service department are very knowledgeable and helpful when there are questions regarding the auto repairs. I will continue to do business with this first-rate dealership. More

We have worked with Allan Hempel for over ten years on two different Mazda cars we have owned. Allan is absolutely great to work with. He always accomodates our requests with a smile, handshake and the two different Mazda cars we have owned. Allan is absolutely great to work with. He always accomodates our requests with a smile, handshake and the words "thank you". Allan is very clear and accurate in describing the work he thinks should be done and why. Allan is also very clear re: the price for such services and that is always the price charged. There has never been a mistake or unpleasnt surprise. Allan is also always very helpful in answering our questions. Our 2009 CX7 now has 80,000 miles and there are no problems with it. It will run a lot longer thanks to Allan. Also, Allan has never recommended that unnecessary work be done. If you like working with honest, knowledgeable and friendly people, please give Allan a call. If not, good luck?!? More

I had a nail in my tire, it was going flat. Carlos sent out a tech with an air compressor to refill the tire so I could drive it to the dealership for service. That saved me a tow bill. I am physically u out a tech with an air compressor to refill the tire so I could drive it to the dealership for service. That saved me a tow bill. I am physically unable to change it myself, so knowing I could depend on them to help me was invaluable. This team always takes care of my 12 year old car, and they take care of me. More

Carlos was as always very friendly with good sense of humor. He listened to my concerns and told me the service needed for the current condition in order to save me money :-) humor. He listened to my concerns and told me the service needed for the current condition in order to save me money :-) More

Even though I did not purchase my vehicle at Jeff Haas Mazda my former dealership went out of business & I have been dealing with Jeff Haas Mazda's service department ever since. Todd Troublefield has Mazda my former dealership went out of business & I have been dealing with Jeff Haas Mazda's service department ever since. Todd Troublefield has been my service manager & has always treated me & my vehicle with the deepest respect. More

I have been going to Jeff Haas Mazda for 27 years. The service department is top-notch! They give me a ride to work and pick me up when my car is ready. The car is always fixed to my satisfaction and the service department is top-notch! They give me a ride to work and pick me up when my car is ready. The car is always fixed to my satisfaction and the service representative stays in contact with me throughout the process so there are no surprises. There are never any unexpected charges. They do what they say they are going to do. I will always buy my car from Jeff Haas Mazda. More

I came into Jeff Haas Mazda for a routine oil change on my Mazda Rx-8. I dealt with service advisor, Todd Troublefield. I pulled up under their awning and was promptly greeted at my car by Mr. Troublefie my Mazda Rx-8. I dealt with service advisor, Todd Troublefield. I pulled up under their awning and was promptly greeted at my car by Mr. Troublefield. He was very polite and asked me how my morning was going. I had previously called to make this appointment. He told me my oil change would be about 40 minutes and to please have a seat in the waiting area. The waiting area had coffee and water available, as well as some very comfortable chairs and a tv to watch. After 10 minutes or so, Mr. Troublefield came back to let me know my car's air filter needed to be replaced, that it hadn't been replaced in almost 40,000 miles. He gave me the price to see if I wanted to buy a new air filter or not; I did. Shortly after this, he came back to tell me my car was almost ready and asked if I wanted the complimentary car wash as well. He then walked me to the service desk to go over the final pricing and the full inspection on my car to let me know how my tires, battery, and other components were wearing. Jeff Haas Mazda has a rewards point system now, where you can accrue points based on what you spend at each service. He asked if I'd like to use some the points I had accrued; I told him I'd like to wait until I have more points, perhaps using the points towards new tires. The price for an oil change and new air filter was relatively cheap. Mr Troublefield was a great service advisor: very knowledgeable, friendly, always had a smile, and even made a few jokes since it was early in the morning. He let me know my car was in good shape and also a few things to watch for in the coming months. I'd highly recommend Jeff Haas Mazda, especially service advisor, Todd Troublefield. I've been coming to this dealership for the past 5 years, about once a month or so for routine oil changes; I drive a lot. They've always been such great help and make me feel welcomed when I'm there. The technicians do great work, I've never had an issue with their workmanship and it's always right the first time. More

I rate all aspects of the service department at Jeff Haas as GREAT except for price because I suspect I might find cheaper service at a non-dealer location. But I wouldn't trade the potential (assumed) cost as GREAT except for price because I suspect I might find cheaper service at a non-dealer location. But I wouldn't trade the potential (assumed) cost savings for the terrific service I have received from Carlos Guzman over the last 15 years. He reports on the repair along each stage of the process. I have owned or leased 9 Mazda vehicles in my lifetime and have purchased 6 from Jeff Haas directly due to the level of service I have received from Carlos over the years. More

My service advisor is Alan Hempel. I have been dealing with Alan since my first Mazda purchase at Jeff Haas. Now my current vehicle 2007 CX7 (that I purchased at Jeff Haas hasn't been serviced anywhere e with Alan since my first Mazda purchase at Jeff Haas. Now my current vehicle 2007 CX7 (that I purchased at Jeff Haas hasn't been serviced anywhere else. You can't get a more HONEST person or dealership! REALLY More