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158 Reviews of Jeff Haas Mazda - Service Center
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May 08, 2015
I have always received great service from Jeff Haas Mazda My experience with the service of my vehicle has always been great, and I don't trust anyone else for my service needs. The hours are more than conven My experience with the service of my vehicle has always been great, and I don't trust anyone else for my service needs. The hours are more than convenient, the staff is courteous, and I truly appreciate that!! Thank you for being a customer focused dealership. Cynthia Ramirez is wonderful! More
by B
Employees Worked With
April 15, 2015
Allan Hempel My experience as always outstanding. I would go nowhere else with my car!! Allan is honest and trustworthy. I know that Allan and his team will always My experience as always outstanding. I would go nowhere else with my car!! Allan is honest and trustworthy. I know that Allan and his team will always be there for me. Thank you so much!!! More
by mboitel
Employees Worked With
April 09, 2015
Allan Hempel I had a problem for awhile. Took the car to Allen and his team and it was repaired quickly and effectively. I feel like my 2001 Tribute is brand new I had a problem for awhile. Took the car to Allen and his team and it was repaired quickly and effectively. I feel like my 2001 Tribute is brand new. I appreciate good service without a runaround. That's where I go for repairs I can trust. More
by anonymous
Employees Worked With
April 09, 2015
Service Department My experience when I had to have my car serviced was fabulous. Todd Troublefield in service was amazing!! I did not have a long wait time and he kep My experience when I had to have my car serviced was fabulous. Todd Troublefield in service was amazing!! I did not have a long wait time and he kept me informed throughout the process. More
by Jenny
Employees Worked With
April 03, 2015
VERY HELPFUL AND FRIENDLY AT SERVICE. I HAVE BEEN VISITING THIS DEALERSHIP SINCE TWO YEARS AGO AND I AM VERY IMPRESSED WITH THE CUSTOMER SERVICE FROM TODD TROUBLEFIELD . HIS PUNCTUALITY I HAVE BEEN VISITING THIS DEALERSHIP SINCE TWO YEARS AGO AND I AM VERY IMPRESSED WITH THE CUSTOMER SERVICE FROM TODD TROUBLEFIELD . HIS PUNCTUALITY HAS SAVED ME VALUABLE TIME AND UNTIL NOW I HAVE ENJOYED GOOD SERVICE ON THE CAR. THANK YOU VERY MUCH, GLENN RECORDS More
by Glenn Records
Employees Worked With
April 01, 2015
Time Saver! I am very pressed for time...as are many people. I work near BW8/Southwest Freeway so I always make an appointment with Todd Troublefield to get my I am very pressed for time...as are many people. I work near BW8/Southwest Freeway so I always make an appointment with Todd Troublefield to get my maintenance work done on my Mazda CS-5 (at the I-10 location). We have it worked out so I can drop it off before lunch and then pick it up after lunch. I need my car every day and do not have the luxury of leaving it for the entire day. Todd has been great working with me to get everything done. Pete K. More
by Kreutzpw
Employees Worked With
March 31, 2015
“A good scheduled maintenance experience” On early March, I made a an appointment to get my 2014 CX -5 in for the 30k service; on the morning of the appointment, Cynthia Ramirez was the serv On early March, I made a an appointment to get my 2014 CX -5 in for the 30k service; on the morning of the appointment, Cynthia Ramirez was the service person, she had all my paper work ready, she took my vehicle in, text me with the approximate time for the car to be ready and it was ready at the time it was promised just like a Mazda “zoom zoom” I was out on the road in no time to keep enjoying my Mazda. Cynthia Ramirez was very knowledgeable and courteous. More
by Jorge'CR-5
Employees Worked With
March 14, 2015
Allan Hempel We have trusted our Mazdas to Jeff Haas for over twenty years. Allan Hempel is an excellent manager, always helpful, well informed and very punctual i We have trusted our Mazdas to Jeff Haas for over twenty years. Allan Hempel is an excellent manager, always helpful, well informed and very punctual in getting back to us with our service needs. I trust him and rely on him for advice and a straight story concerning our cars. His many years of experience also allows him to trouble shoot for each of our different Mazda models. I would highly recommend asking for Allan when you come into Jeff Haas. He is the main reason why our relationship with Jeff Haas as a dealership has lasted so long.. More
by Dealer Rater
Employees Worked With
March 02, 2015
Fraudulent Do not be fooled by the 5 star ratings, they are fake reviews obviously just to make the business look legit. These guys sabotaged my car! And this on Do not be fooled by the 5 star ratings, they are fake reviews obviously just to make the business look legit. These guys sabotaged my car! And this one guy Neil insulted me over the phone when I complained about it. The only polite employee there is Cynthia, the receptionist is terribly rude! They take your car to their repair workshop and switch up your good parts with bad parts. I only went in there for an oil change and my car was returned to me different. I drove there in a good drivable car, and drove out in a hoopty. The issue is still unresolved, they ruined my vehicle! Beware of these guys. I would give them a zero star if I could. More
by Bibi
February 09, 2015
You Can Have Confidence I have never had a problem taking any of our cars into Jeff Haas Mazda's service department in the 18 years I've been doing business there. Allan Hemp I have never had a problem taking any of our cars into Jeff Haas Mazda's service department in the 18 years I've been doing business there. Allan Hempel is courteous, sharp and always on the ball. If he says the car needs a certain repair or a certain part, it needs it. He does whatever he can to save his customers money and time. The service department is one reason why we continue tp buy our cars at Jeff Haas Mazda. More
by jshare
Employees Worked With
