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158 Reviews of Jeff Haas Mazda - Service Center
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May 07, 2024
I want to rate Vanessa 5☆+. Outstanding service for me. Above and beyond and there for me! Outstanding service for me. Above and beyond and there for me! More
by Ian
April 23, 2024
I just got back from your dealership where I was told that the oil change and tire rotation I scheduled for today was made for yesterday. It took me 15 minutes to get ahold of a person so that there were that the oil change and tire rotation I scheduled for today was made for yesterday. It took me 15 minutes to get ahold of a person so that there were no mistakes because of a computer error. I saw the company sent a confirmation email, but I didn't think to check it because I was very specific and I thought they were confirming my wishes. I have already had problems in the past, telling me that water on a headlight would not allow me to renew my license, (not true) and that such repairs were not covered by my bumper to bumper warranty(they wanted 1000 dollars to drain the water). I could tell the young man was used to complaints because he just stared into space when I complained. I have always gone to the dealer and now I can't. Shame on you! More
by jameshenahan
Employees Worked With
February 20, 2024
My recent experience at Jeff Haas Mazda's service department was nothing short of a nightmare. Here's why: I was left to languish in their waiting room for a whopping FOUR HOURS for what should ha department was nothing short of a nightmare. Here's why: I was left to languish in their waiting room for a whopping FOUR HOURS for what should have been a routine oil change and cabin air filter replacement. It's clear that Jeff Haas Mazda has zero respect for its customers' time. I came in at 1PM and left just after 5PM, which meant competing with the afternoon rush-hour traffic. They eventually comped the service and apologized for the wait, but time is money and I would have gladly paid for a reasonable amount of time. If you cherish your time, steer clear of Jeff Haas Mazda's service department. Their combination of ineptitude and lack of communication is an insult to their customers. More
by YD
Employees Worked With
Leonard
June 29, 2022
Have been dealing with Carlos Guzman for 10 years. Bought 2 Mazdas from Jeff Haas in 2012. Carlos has always handled my service needs and alerted me when any issue needed to be addressed. He is just p Bought 2 Mazdas from Jeff Haas in 2012. Carlos has always handled my service needs and alerted me when any issue needed to be addressed. He is just perfect in every way. Had an accident this week and he steered back to Best Collision. Helped me out on a few things to be aware of…I can run thinking or ideas past him and get good advise that I trust! Just appreciate him so much…he looks after me and you just don’t seem to get that personal touch nowadays. You do at Jeff Haas Mazda-especially with Carlos Guzman. Always courteous, respectful and helpful. More
by Marla1855
Employees Worked With
October 03, 2020
This is one of the best Associates you have working in the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me comi the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me coming back!! Thank you Alan for using the Golden Rule! More
by willhou713
Employees Worked With
November 27, 2019
Service Extraordinaire I have waited for a while to comment on this dealership. I bought my first Mazda from Jeff Haas 3 plus years ago. It is easy to say good things durin I have waited for a while to comment on this dealership. I bought my first Mazda from Jeff Haas 3 plus years ago. It is easy to say good things during the new car "honeymoon" period. I am here now to give this dealer ship and especially its service department the highest marks in Support and Service. Kudos to Cynthia, Keith and their support. My Mazda is still a marvelous ride to now, the 92K mile mark, and even though this past week, what would have been the gravest of problems, this Service department has kept me on the road and exceeded my expectations at every turn. Know that a car can be purchased anywhere, but if you want excellent vehicle value, support, and service give Jeff Haas the opportunity to serve you and meet your needs. More
by phlash7
August 22, 2019
Nick provides great customer service! Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience at the dealership. He and Keith provided exceptional service. More
by Donna B
Employees Worked With
September 29, 2018
Car inspection and battery change Mohammed at jeff Haas and his manager were very supportive and helpfull in providing services in a timely manner. I totally recommend to purchase a ce Mohammed at jeff Haas and his manager were very supportive and helpfull in providing services in a timely manner. I totally recommend to purchase a certified car from them. More
by Abdullah87
April 22, 2018
Charming and well spoken, but stingy and money-oriented I had my car serviced by Allan a couple times and he is well spoken and friendly, but don't be fooled! He has recommended unnecessary services and ex I had my car serviced by Allan a couple times and he is well spoken and friendly, but don't be fooled! He has recommended unnecessary services and expensive tires and is quite stingy about allowing coupons directly advertised on the Jeff Haas website. Reminds of the typical salesperson who is charming but deceiving :(. More
by dacarwoman
Employees Worked With
October 07, 2017
Always a Pleasure going to Jeff Haas Mazda Every time i go into the Jeff Haas Mazda dealership to get my car services Todd always helps me out. he always looks out for me explains everything in Every time i go into the Jeff Haas Mazda dealership to get my car services Todd always helps me out. he always looks out for me explains everything in great detail and always goes out of his busy schedule to help in whatever i need from a light bulb to suspension work. He's an amazing friend and a great customer services person. He simply the best and my car always comes out looking like new thanks to Todd's wonderful experience and care. More
by Alex05
Employees Worked With
