Jeff Haas Mazda
Houston, TX
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702 Reviews of Jeff Haas Mazda
We have an amazing experience with everybody in this dealer. From the sales agent Manuel Triana to everybody involve in the purchase of our new car. Everything runed easy and smoothly . Definitely we h dealer. From the sales agent Manuel Triana to everybody involve in the purchase of our new car. Everything runed easy and smoothly . Definitely we highly recommend Jeff Haas Mazda to buy your next vehicle!! More
Beautiful showroom (it’s Christmas now!), friendly sales staff, happy to please, and very courteous I was in direct contact with several how we’re not my sales person and was treated as if I were the most staff, happy to please, and very courteous I was in direct contact with several how we’re not my sales person and was treated as if I were the most important customer there. My sales rep whom I had spoken to very early this particular morning, Waite all day as we traveled from Louisiana. Gilbert was there waiting with the car I wanted to see, all clean and ready to drive. Gilbert was cheerful, congenial, low pressure and a joy to work wit!! Financing with Ivan and the cool tech document signing was quick and actually fun. More
Bait and switch! Car listed on website for $24998, after the test drive they started trying to manipulate us. First they tacked on $1300 because the car was "certified" and came with an extra warranty. Th the test drive they started trying to manipulate us. First they tacked on $1300 because the car was "certified" and came with an extra warranty. Then they added a GPS tracking device and added another $1250. Neither of these additions were listed on the website or reflected on the price. With TT&L the car came to $30K. Then in financing I was told the first bank refused to lend to me and the second bank offered 6.9%. My credit score is 838, so I questioned their process, and why they didn't use Mazda Financing like my last car. We left, went to Carmax, where we found a car for $24998, that is priced as shown. Financed for 48 months at 2.95%. Stay away from this place! More
I recently had a bad experience with customer service in honoring a deal that they are no longer available (It was available at the time I purchased my car, of course). It was rejected by new person in char honoring a deal that they are no longer available (It was available at the time I purchased my car, of course). It was rejected by new person in charge who was just following the book. Fortunately, Todd the GM was aware of the issue and got it taken care of for me. The experience at the dealership is great again. Please get with Sutoyo when you get a chance. The plus of a Mazda is the affordable price with lots of high tech specs comparing to a same year Toyota (very basic functionalities) More
As you heard of the chip shortage and low inventory going on right now. Helping you out with pricing isn't negotiable. Making a car purchase is a big decision. I the store a few times already and was really on right now. Helping you out with pricing isn't negotiable. Making a car purchase is a big decision. I the store a few times already and was really looking to buy a new car from this dealership on the third trip here. Came in from a few weeks time frame and the priced financing went up. I am very disappointed of the time that I wasted here. More
Everything is great at Jeff haas Mazda because of Mr. Mohammad Rahal. I bought 6 cars from this dealer because of Mr. Mohammad and not just that, every time I have a service for my car he comes and greet Mohammad Rahal. I bought 6 cars from this dealer because of Mr. Mohammad and not just that, every time I have a service for my car he comes and greet me and ask me if I need any help. Thanks Mohammad Pierre Makdissi More
George, manager and the staff made buying our daughters first car a pleasure! Thank you for helping us make her Christmas amazing!! Emily and Nigil first car a pleasure! Thank you for helping us make her Christmas amazing!! Emily and Nigil More
This is one of the best Associates you have working in the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me comi the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me coming back!! Thank you Alan for using the Golden Rule! More
I scheduled appointment to test drive specific car that was "just sold" before I came but they forgot to notify me about it... They were happy that I came anyway because they had other interesting cars... was "just sold" before I came but they forgot to notify me about it... They were happy that I came anyway because they had other interesting cars... slightly different model and color, but still a car. More

