Jeff Haas Mazda

We had a wonderful experience with Kenneth Page. He is very relaxed and straight forward. We got a great deal on our new CX-50 and Kenneth was responsive in his communication with us before we arriv He is very relaxed and straight forward. We got a great deal on our new CX-50 and Kenneth was responsive in his communication with us before we arrived at the store and during our visit as well. We drove from San Antonio to buy this vehicle and Kenneth made it a smooth buying process from beginning to end. We also had a great experience with Danyel in Finance and didn’t get the hard sell for things we didn’t want or need. YongHe was fantastic in setting up all the tech in our car and making sure that we understood everything. Overall, a very good experience. More

Mixed experience. I tried to confirm the added fees over email/text, but was only explained one of two dealer-addons which was disappointing and caused some longer ne I tried to confirm the added fees over email/text, but was only explained one of two dealer-addons which was disappointing and caused some longer negotiations. Then after buying it, two head sets were missing after it came back from detailing. They made it right and sent new ones but it took six weeks. They also only out a quarter tank of gas in the vehicle. I asked for a throw-in trunk liner for the hassle which they refused. On the positive side the final sales / finance was efficient and the explanation of the vehicle including all the technology was excellent. More

I just got back from your dealership where I was told that the oil change and tire rotation I scheduled for today was made for yesterday. It took me 15 minutes to get ahold of a person so that there were that the oil change and tire rotation I scheduled for today was made for yesterday. It took me 15 minutes to get ahold of a person so that there were no mistakes because of a computer error. I saw the company sent a confirmation email, but I didn't think to check it because I was very specific and I thought they were confirming my wishes. I have already had problems in the past, telling me that water on a headlight would not allow me to renew my license, (not true) and that such repairs were not covered by my bumper to bumper warranty(they wanted 1000 dollars to drain the water). I could tell the young man was used to complaints because he just stared into space when I complained. I have always gone to the dealer and now I can't. Shame on you! More

We had a great experience at Jeff Haas Mazda. Our sales agent Kenneth Page was very accommodating and he explained to our best options to be able to get the CX-50 that we like. Highly recommended Our sales agent Kenneth Page was very accommodating and he explained to our best options to be able to get the CX-50 that we like. Highly recommended dealership. More

I was extremely pleased with the informative, yet welcoming environment from the Jeff Haas Mazda. welcoming environment from the Jeff Haas Mazda. More

Kenneth our salesman was fantastic he got us in and out in a very quick and courteous manner. in a very quick and courteous manner. More

My recent experience at Jeff Haas Mazda's service department was nothing short of a nightmare. Here's why: I was left to languish in their waiting room for a whopping FOUR HOURS for what should ha department was nothing short of a nightmare. Here's why: I was left to languish in their waiting room for a whopping FOUR HOURS for what should have been a routine oil change and cabin air filter replacement. It's clear that Jeff Haas Mazda has zero respect for its customers' time. I came in at 1PM and left just after 5PM, which meant competing with the afternoon rush-hour traffic. They eventually comped the service and apologized for the wait, but time is money and I would have gladly paid for a reasonable amount of time. If you cherish your time, steer clear of Jeff Haas Mazda's service department. Their combination of ineptitude and lack of communication is an insult to their customers. More

They have excellent customer service and knowledgeable about their product, will definitely recommend my family. about their product, will definitely recommend my family. More

02/01/2024, I went in to purchase a new vehicle. I can honestly say, that I have all ways been treated with the best of best customer service with this dealership. In the past I have bought 5 cars f I can honestly say, that I have all ways been treated with the best of best customer service with this dealership. In the past I have bought 5 cars from Jeff Haas and today this will be my 6th one. Memphis Jiron was my salesman and my finance manager was Kortney Malito, what can I say “Awesome”! They were very friendly, knowledgeable, experienced, and professional, which made the purchase process very successful. I can say that I left the dealership extremely happy with the new purchase of my car. G. Williams More