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Jeff Haas Mazda
Houston, TX
620 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts.
We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Showing 620 reviews
February 01, 2020
Greg was very helpful in assisting us in finding the right vehicle, we were particular about details & features and he went out of his way to ensure we found the one we loved. Great customer service and right vehicle, we were particular about details & features and he went out of his way to ensure we found the one we loved. Great customer service and friendly staff. More
by kmfuentes07
Employees Worked With
December 16, 2019
I highly recommended to buy your car with Kevin Cruz because he is exceptional professional, very attentive, keep you in the loop for all the services, and he would go an extra mile to make sure you are because he is exceptional professional, very attentive, keep you in the loop for all the services, and he would go an extra mile to make sure you are satisfied. More
by Nguyentheresa85
Employees Worked With
Kevin Cruz
December 09, 2019
Scammer When we told them that we'd be paying with a bank loan they all of the sudden no longer had the car in stock. They insisted we only pay with cash or c When we told them that we'd be paying with a bank loan they all of the sudden no longer had the car in stock. They insisted we only pay with cash or cashiers check. Any one else see a scam? More
by sd2020
Employees Worked With
GM
November 27, 2019
Service Extraordinaire I have waited for a while to comment on this dealership. I bought my first Mazda from Jeff Haas 3 plus years ago. It is easy to say good things durin I have waited for a while to comment on this dealership. I bought my first Mazda from Jeff Haas 3 plus years ago. It is easy to say good things during the new car "honeymoon" period. I am here now to give this dealer ship and especially its service department the highest marks in Support and Service. Kudos to Cynthia, Keith and their support. My Mazda is still a marvelous ride to now, the 92K mile mark, and even though this past week, what would have been the gravest of problems, this Service department has kept me on the road and exceeded my expectations at every turn. Know that a car can be purchased anywhere, but if you want excellent vehicle value, support, and service give Jeff Haas the opportunity to serve you and meet your needs. More
by phlash7
October 01, 2019
Returning customer I had promised myself not to go back to Jeff Hass Mazda because of a first bad experience but I decided to give it another chance and so far so good. I had promised myself not to go back to Jeff Hass Mazda because of a first bad experience but I decided to give it another chance and so far so good. They have a new manager in the pre-owned department and Keith was great! More
by Gaby
Employees Worked With
Keith Castilla
August 31, 2019
Excellent customer service experience!! This is my 2nd time dealing with Cuong! He's got the customer-centric touch to customer service and sure knows how to salvage a bad situation and put This is my 2nd time dealing with Cuong! He's got the customer-centric touch to customer service and sure knows how to salvage a bad situation and put a smile on my face; and I will never forget him. Whenever I get to Jeff Haas and Cuong is busy with other clients, I choose to wait patiently for him to attend to me. For me, Cuong is the only reason I keep coming back to Jeff Haas. Thank you Cuong for your excellent customer service to me; and keep up the good work!! Helen. More
by HelenE
Employees Worked With
Other Employees :
Kortney-finance Manager, Joel in Finance, Nick Acevedo
August 22, 2019
Nick provides great customer service! Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience at the dealership. He and Keith provided exceptional service. More
by Donna B
Employees Worked With
Nick Acevedo
August 03, 2019
Keith Castilla is great sales person Keith Castilla is an awesome salesperson! He was so patient in answering all my questions and I had a lot of questions. He has such a kind spirit, no Keith Castilla is an awesome salesperson! He was so patient in answering all my questions and I had a lot of questions. He has such a kind spirit, not arrogant at all. No pressure. He explained everything to me in detail and made me feel comfortable doing business with Jeff Haas Mazda. I only decided to make the purchase because of Keith. I would recommend Keith to any of my family and friends. More
by Donna B
Employees Worked With
Keith Castilla
August 03, 2019
Happy Nana Mohamad Rahhal took time to drive across town to take me to pick up my car ... such a gentleman helped me in and out of the car ... wonderful conversa Mohamad Rahhal took time to drive across town to take me to pick up my car ... such a gentleman helped me in and out of the car ... wonderful conversation ... will look for him when I am ready to purchase my next car ... was a pleasure doing business with him ... the finance department was a pleasure to work with too. More
by bbing
Employees Worked With
July 27, 2019
Excited teenager Keith was very helpful and friendly helping us with the purchase of our daughter 1st car. He took the time to explain the different accessories of the Keith was very helpful and friendly helping us with the purchase of our daughter 1st car. He took the time to explain the different accessories of the car and answered all our questions and concerns. Great customer service. We have one excited teenage Girl! Thanks for all your help! More
by Patty
Employees Worked With
Keith Castilla
