Jeff Haas Mazda | Page 50

I bought the Mazda CX9 from Jeff Hass Mazda..The salesperson was nice, knowledgeable and quick responder. We walked through the whole vehicle specs and finally liked the one we needed. I definitely salesperson was nice, knowledgeable and quick responder. We walked through the whole vehicle specs and finally liked the one we needed. I definitely recommend people to visit Jeff Hass Mazda, Katy, Texas. More

This is the first car that I have bought on my own. The overall experience from looking, to the purchase, to the treatment after has been great. Everyone was professional and explained every aspect of the overall experience from looking, to the purchase, to the treatment after has been great. Everyone was professional and explained every aspect of the buying or leasing options to me. I chose to buy a 2011 Mazda3. Not only was my purchasing experience great; they even taught me how to use various aspects of my car and set up my bluetooth. I would definitely recommend Rainie Coleman and everyone at Jeff Haas Mazda to anyone looking to buy a car. More

This was the second car I have leased from Jeff Haas and I will probably lease from them again. I worked with Phil Brown on this last lease. He is the best. Always straightforward, very accomodating and I will probably lease from them again. I worked with Phil Brown on this last lease. He is the best. Always straightforward, very accomodating and pleasant. My last name is not the easiet to pronounce but he asked what the correct pronuncition was and nailed it every time I came in. He even put my plates on my car when it was pretty cold out, which I appreciated very much. I have always gotten fabulous service from Darlene and Kourtney which adds to the comfort level of working with this dealership. Working with Darlene is like visiting with a friend. She takes time to visit with me whenever I stop in. The only recommendation I would make is to have the girls at the desk be more engaging with the customer. When I went in to pick up my plates, the young lady wouldn't take her eyes off of her computer long enough to even look at me. Must have been a good show! My overall experience has been excellent and I have recommended them to friends. More

The moment I drove onto the dealership I was greeted with a warm and friendly smile. Rainie actually took the time to listen to my needs and my credit situation and he made me feel like anything was possible a warm and friendly smile. Rainie actually took the time to listen to my needs and my credit situation and he made me feel like anything was possible. I was not pressured into buying at that moment and told him I really needed to think about it. He understood and after much praying, I came back the next day ready to make a deal. It was one of the best experiences of my life with all the support and help I received from him and the financial manager. Jeff Haas Mazda got the most money for my trade in and had my car payments lower than anticipated. I was treated like I was special and I felt like I mattered to them. I would highly recommend buying a vehicle from this dealership; you won't be disappointed. More

I love my new Mazda 3! Rainie was great with showing off this wonderful car to me. I was driving a 2006 Mustang Rousch (no kidding!) - and since I picked up my Mazda 3 from Jeff Haas on March 9, 2011, I ha this wonderful car to me. I was driving a 2006 Mustang Rousch (no kidding!) - and since I picked up my Mazda 3 from Jeff Haas on March 9, 2011, I haven't even ridden in the Rousch (which we kept) much less drive it! My Mazda 3 is so sweet and responsive and fuel efficient, I just don't even want to drive that 350 hp Mustang!! I would gladly recommend Jeff Haas and Rainie Coleman to anyone who wants a wonderful, fuel efficient, elegant car! More

Made my experience as a first time buyer wonderful.The salesmen was very knowledgable of the product he was selling.Great customer service, and prices. They considered the time that we had to get there an salesmen was very knowledgable of the product he was selling.Great customer service, and prices. They considered the time that we had to get there and get back home and worked hard at working in a timely manner. Thanks so much!! More

Very helpful and kind. Brought me in a vehicle and allowed me to change my mind and get a different model once i got there with no hassle. Great customer service, and prices. They considered the time allowed me to change my mind and get a different model once i got there with no hassle. Great customer service, and prices. They considered the time that we had to get there and get back home and worked hard at working in a timely manner. Thanks so much!! More

Carl Scott (the salesman) had worked out a deal with us via the internet to be in a specific price range with no money down and an upside down trade. When we arrived he let us test drive the car but then i via the internet to be in a specific price range with no money down and an upside down trade. When we arrived he let us test drive the car but then immediately sat us down to record our information, before showing us any numbers. He then brought us back figures well out of the agreed upon range (even with an ample down payment, which we specifically told him we did NOT want), but had us initial them with the comment that "the finance department will work out the numbers with you." Fine. So we waited 30 minutes in the "holding cell" for the finance manager Kortney Malito (should be maldito!) who was smug and angry that he was having to do any kind of bargaining. I realize it's only a couple dollars, but when I come to you looking for a price range and you give me a number outside of that price range and tell me "it's just semantics," I have to disagree. If I ask for 500 to 600 and you say "602, sign here," it's not going to happen. I expect you to try and work with me to get me around 550 (which, to me, would seem ethical and just all around good business practice). Mr. Malito was smug in his responses and downright mean at times. My complaint that he was not working with me was met with argumentative statements about how other people were waiting to buy the car and other people were waiting to be "helped," so I should just hurry up and take his "deal." If it had been just me there, I would have walked out and never looked back, simply because of his demeanor and the way he talked to me. I did my best to hold my composure and eventually got them down to an "acceptable" price, at which time we signed off and were given the key... wait, only one key?!? Why wasn't this disclosed? This is a $150 item! Overall, we are happy with the car, but the dealership was just lucky to have it, because they are horrible and we will never ever return there. We are also telling everyone who loves the car, NOT to go to Jeff Haas Mazda! More

I've recently purchased my second Mazda and after working with a few of the Mazda dealers on the west side of Houston, I can easily claim that Jeff Haas Mazda is by far the best all around dealership. I too with a few of the Mazda dealers on the west side of Houston, I can easily claim that Jeff Haas Mazda is by far the best all around dealership. I took my first Mazda to two others out of convenience (one closer to home, the other closer to work) at the time but once I took it to Jeff Haas, I knew I'd never be going back to the others. For service, I primarily work with Todd and believe he's the model of what service advisor should be. The customer experience he and his support staff provide is spectacular. Todd is friendly, courteous, honest, organized, thorough, and sees to it that I am totally satisfied with the outcome of my visit before I leave. I always look forward to working with Todd when I need service of any kind performed on my Mazda. Sharon, the cashier is also very friendly and pleasant and always makes sure we are comfortable while we wait. In addition to the awesome staff, the work performed by the service techs has been flawless from what I can tell. I've never had to have repeat work done and they seem to take great care of my car while they have it, which is a great source of apprehension for a lot of car owners who need service performed on their car. Lastly, if I were going to buy a new Mazda I would buy from Jeff Haas. My recent purchase was for a slightly-used specific Mazdaspeed3 so I had to purchase elsewhere. I had initially shopped a new one at Jeff Haas though and Albert and Phil were the coolest sales staff I've worked with. They allowed me to work within my comfort zone and supported my buying decision even though it wasn't with them. How cool is that? To summarize, since my first encounter with Jeff Haas Mazda approximately 5 years ago, I've had absolutely nothing but positive experiences with them. If you're like me, that seems very improbably if not impossible, but it is true. There are fancier and flashier dealerships out there sure, but if you want an outstanding overall experience with a car dealership, I would tell you to go straight to Jeff Haas Mazda. More

I went in to visit with Larry Bennett and was less than thrilled about his customer service (acted more like I was bothering him). I have bad credit, but I had the income and down payment to get a decent thrilled about his customer service (acted more like I was bothering him). I have bad credit, but I had the income and down payment to get a decent deal. He tried to state that they could only get me financed for a certain amount with ALOT down and my payments were over what I wanted. I went to Honda Cars of Katy and the salesman there got me financed with less down and my payments what I wanted! I will NEVER deal with Jeff Haas nor will I recommend them! More